Contact The IIA
Mailing Address
1035 Greenwood Blvd., Suite 401
Lake Mary, FL 32746 USA
Customer Relations
Phone: +1-407-937-1111
Fax: +1-407-937-1101
The IIA supports English, Spanish, and French
Email: CustomerRelations@theiia.org
Certifications
Including CPE Reporting and Exam Scheduling, please open a case via Our Candidate Certification Management System (CCMS) by following these steps below:
- Log into your CCMS profile
- Select "Help" from the top menu bar on your homepage
- Open a new case
Frequently Asked Questions
Email a Department
| Advertising and Sponsorships |
Advertising and sponsorship-related information and support |
| Accounting |
General accounting, payables, receivables, etc. |
| The IIA Bookstore |
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| Career Center |
Online job postings |
| Certification |
Certification Candidate Management System (CCMS); IIA certification programs (CIA, CCSA, CGAP, CFSA, CRMA, QIAL, IAP, and BEAC)
If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations. |
| Customer Relations |
Orders, registration, information requests, membership information, etc. |
| Editor |
Internal Auditor magazine, website, and app |
| Governance |
Questions related to IIA Committee and Board of Directors governance structure, meetings, nominations or Global / NA Board Recognition and Award programs. |
| Human Resources |
All human resources-related questions |
| Public Relations |
Materials and programs to help you promote the profession to executive management, boards of directors, audit committees, and the masses |
| Quality |
Questions related to Quality Assurance and Improvement Program (QAIP) and resources regarding external quality assessment |
| Research |
Internal Audit Foundation |
| Training |
Information about seminars, conferences, on-site training, OnDemand, executive development, eLearning, and CIA exam preparation |
| Web |
Questions about website content |
Complaint Processes and Forms
For ethics complaints, processes, and forms, please visit our Code of Ethics page.