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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorAbout UsBreadcrumb SeparatorIIA Career Opportunities

IIA Career Opportunities

Established in 1941, The IIA is an international professional association of more than 180,000 members providing certification, education, research, and guidance. Our mission is to be the global voice of the internal auditing profession: advocating its value, promoting best practice, and providing exceptional service to its members.

One of the Top 100 Companies for Working Families

Every year since 2004, The IIA has been named one of the Orlando Sentinel's Top 100 Companies for Working Families. The Orlando Sentinel publishes the list annually to recognize organizations in Central Florida that provide a family-friendly work environment and benefits. To be considered, organizations must submit details of eligibility including their core employee benefits, family-related benefits, work environment, employee communication, and training and education offerings. The IIA 's outstanding benefits package, which helped us win this prestigious award, includes a 3% safe harbor contribution and a generous discretionary annual 401(k) contribution, comprehensive health and wellness programs, tuition assistance, generous time off, and a host of other valuable benefits.

A Diverse Staff and Volunteer Structure 

The IIA is committed to valuing and encouraging diversity within its staff, its overall membership, and its volunteer leadership. "Diversity" in a global context relates not only to sex, age, disability, sexual orientation, and race, but also to religion, national origin, and ethnicity. The IIA's goal is to achieve an environment of inclusion and strength created by a diverse staff and volunteer structure. The IIA provides equal employment and advancement opportunities to all individual and does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Employment decisions are based on merit, qualifications, and abilities. The IIA will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

IIA Career Opportunities

If you are interested in career opportunities at The IIA, please submit your résumé and cover letter with salary history to hr@theiia.org. Please indicate the job opening in the subject line of your e-mail.

Current Job Openings
  •   Director, Government Relations

    The Director, Government Relations represents The IIA’s interests in advancing the internal audit profession through its federal advocacy priorities. The Director will strive to reinforce The IIA’s position as a trusted resource for enhancing organizational governance, risk management, and control activities and increasing the awareness of the value that internal audit provides to its stakeholders. The Director is instrumental in implementing and coordinating all of The IIA’s advocacy efforts to promote and elevate the profession of internal auditing.

    Externally, the incumbent must establish, build, maintain, coordinate, and monitor relationships with those organizations (including professional, regulatory, standard-setting bodies and other defined stakeholders) with which The IIA wishes to positively influence to elevate and promote the internal auditing profession. Internally, the incumbent must liaise, support, and coordinate advocacy initiatives with IIA advocates, chapters/institutes, executive management, volunteer leadership, and IIA staff. The Director, Government Relations will focus on building relationships with and influencing regulatory and related standard setting bodies within North America.

    Essential Duties and Responsibilities

    • Reporting to the Managing Director, North American Advocacy, the Director, Government Relations must exercise strategic leadership in formulating plans to increase visibility of the International Standards for the Professional Practice of Internal Auditing (Standards) and other IIA guidance and, through advocacy efforts, obtain stakeholder buy-in to the value of The IIA’s professional leadership and worldwide credibility. The individual serving in this role will assist IIA staff and volunteer leadership with the development and execution of The IIA’s overall advocacy strategies. The individual will represent The IIA in Washington, D.C. and help to support speakers and key stakeholder involvement in IIA events and activities.
    • Build, maintain, and monitor relationships with those organizations (including professional, regulatory, legislative, standard-setting bodies and other defined stakeholders) The IIA wishes to influence. Personally advocate on behalf of The IIA to identified stakeholder organizations and be responsible and accountable for influencing IIA stakeholders to support and achieve goals established by IIA leadership (volunteers and staff).
    • Research, monitor, analyze, and report on legislative and regulatory issues related to the internal audit profession including but not limited to enhanced corporate governance, strong internal controls, and effective risk management. Establish relationships and initiate opportunities with pertinent public officials and key staff in federal agencies and Congress.
    • Obtain and analyze regular business intelligence on stakeholder organizations via review of websites, articles, news releases, etc., and other relevant sources of communication defined through personal research.
    • Research target organizations’ strategic initiatives and governance structures and communicate results of analyses. Assure IIA advocates are equipped with timely, relevant, and strategic information concerning the target organization. Communicate ideas for closing gaps between current results and established advocacy goals.
    • Develop and execute customized advocacy plans for targeted organizations. Promote the International Professional Practices Framework® (IPPF®), which includes the Mission of Internal Audit, and Mandatory Guidance encompassing Core Principles, Definition of Internal Auditing, Code of Ethics, and the Standards, plus Recommended Guidance (in the form of Implementation Guidance and Supplemental Guidance). Able to discuss with stakeholders concepts included in the IPPF and answer questions effectively in advocacy interactions designed to persuade stakeholders of the IPPF’s value as it pertains to their organizations.
    • In coordination with the Managing Director, North American Advocacy, provide support for the North American Advocacy Committee including coordination, facilitation, and administrative support during and between meetings. These activities require flexibility and ability to tailor communications and support types to fit the changing needs of Committee leadership.
    • This position will be based in Washington, D.C. Travel domestically and internationally, as needed, up to 20% of the time.

    Supervisory Responsibilities

    None.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    A Master's degree (M. A.) in Business, Finance, Accounting, or related field and seven or more years of experience in advocacy, interacting with regulatory boards or related experience; or equivalent combination of education and experience. Strong communication, interpersonal skills, and business acumen are required. Strong organizational skills and the ability to think strategically are essential. Must have the ability to handle multiple priorities, possess excellent project management skills, lead and participate in work teams, conduct business in a global environment, and represent The IIA to other organizations. Experience in federal government relations (including Capitol Hill or regulatory agencies) and/or lobbying preferred. Understanding of regulatory structures, non-profit associate management, and volunteer-led governance structures are all plusses. Experience with an international organization is an asset.

    Language/Communication Skills

    Ability to read, analyze, and interpret common business and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Experience with writing speeches and articles for publication that conform to prescribed style and format highly desirable. Ability to effectively present information to top management, public groups, and/or boards of directors. Excellent English writing and speaking skills required. Additional language fluency a strong plus.

    Certificates, Licenses, Registrations

    Pertinent professional or business designations desirable.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

    This position will be based in the Washington, D.C. vicinity.

  •   Director, Learning Development Programs
    This position directs and oversees all revenue-generating continuing education and professional development programs offered by The IIA’s Canadian Institute (IIA‒Canada). Current product lines include live public offering seminars, webinars, self-directed study, customized partnerships, certificate programs, and thought leadership development. This position, based in Ottawa, is directly responsible for developing and implementing initiatives in accordance with IIA‒Canada’s strategic plan that incorporates state-of-the-art adult learning practices designed to raise attendance levels, grow revenues, and increase financial contribution to The Institute.

    Essential Duties and Responsibilities

    Professional Guidance Responsibilities:

    • Lead and manage staff responsible for driving revenue through educational program offerings.
    • Collaborate with The IIA Global Headquarters’ team members to position IIA‒Canada as the go-to resource for state-of-the art professional development opportunities for internal auditors within Canada.
    • Collaborate with IIA‒Canada chapters and The IIA, specifically Learning Solutions and Membership, to drive learning/membership revenue and content/thought leadership development in support of IIA‒Canada’s strategic plan and to further develop internal auditing professionals.
    • Manage IIA‒Canada’s education calendar for live public offering training, synchronous online offerings, webinars, and other educational offerings.
    • In collaboration with The IIA’s Marketing team, develop and implement creative and effective marketing plans that drive attendance and revenue to meet and exceed budgeted expectations. 
    • Collaborate with The IIA’s curriculum development team to ensure educational content for all product lines meets the professional development needs of internal audit professionals, leverages content across multiple platforms, and generates attendance levels to meet and exceed budget and other performance goals. 
    • Ensure quick-to-market delivery of current and relevant topics to help internal audit professions meet rapidly changing demands from their stakeholders.
    • Work with peers, board/committee volunteers, and other subject matter experts to gather business, economic, and legislative information impacting the profession to identify leading-edge training and thought leadership opportunities.
    • Build and leverage relationships with chief audit executives, IIA management and business unit leaders, board and committee volunteer leaders, Principal Partners, chapters and institutes, researchers, authors, and internal audit stakeholders to gather knowledge on internal and external factors that impact the internal audit profession with the purpose of incorporating leading edge topics into IIA‒Canada’s educational offerings.
    • Stay abreast of current and future trends in learning and the internal audit profession with the goal of implementing initiatives that keep The IIA’s professional development portfolio best-in-class and consistent with current and future trends.
    • Actively seek new opportunities for course offerings using existing training providers (consultants) as well as new providers.
    • Collaborate with The IIA’s sales team to successfully manage the performance of on-site program offerings within Canada to ensure maximizing revenue potential, quality of programs, and high level of customer satisfaction.
    • Collaborate with the IIA‒Canada Board’s Learning Committee and Research Committee as a thought-partner to create and implement ongoing process improvement resulting in strong products and services to serve Canadian members.
    • Manage the annual learning development budget. Create and recommend budget scenarios to ensure assumptions are correct.
    • Assist IIA‒Canada Board and leadership with special projects as necessary.

    Supervisory Responsibilities

    This job has supervisory responsibilities for one professional staff person. Responsible for the overall direction, coordination, and evaluation of IIA‒Canada learning and development. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.
    Additional experience includes:

    • Proven experience leading, prioritizing and balancing multiple, ongoing high profile projects through completion.
    • Proven ability to oversee all technical aspects of projects from start to finish.
    • Demonstrated ability to collect, analyze, and interpret learning and development evaluation data.
    • Self-motivation and ability to lead teams.
    • Attention to detail and ability to work on multiple tasks and projects with strong time management skills.
    • Proven ability to meet deadlines and produce results.

    Education and/or Experience

    Bachelor’s degree (B.A.) or equivalent, preferably in management, business, or other related field and 7 to 10 years’ experience in product/business development and learning/education programs. Strong business and financial acumen is required. Internal audit and adult learning experience, both online and in-person, is a plus. Strong relational and communication skills required. Experience with an international organization would be an asset to IIA‒Canada and its global goals.

    Customer Service

    Strong relationship and customer service skills are required and extremely important to this position due to the ongoing communications and relationships with various stakeholders.

    Ability to correspond with internal and external clients of all levels in a friendly, professional, and courteous manner pertaining to all types of communication, including emails, telephone, reports, letters, etc.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

    This full time position is located in Ottowa, Ontario.

  •   Member Programs Manager

    The Member Programs Manager is responsible for optimizing member satisfaction and product performance by driving member engagement and attendance, identifying operational efficiencies and cost savings, and maximizing revenue and net contribution across IIA‒Canada’s portfolio of products and services. The Member Programs Manager will also review, analyze, and report on IIA‒Canada business performance, identify issues and trends, and recommend strategic solutions to leadership. Leads efforts to improve the functionality and effectiveness of systems in support of member and learning programs, including eCommerce, learning evaluation, and Continuing Professional Education (CPE) credit processes and systems.

    Essential Duties and Responsibilities

    • Support the Director, Learning Development Programs by providing tactical implementation and delivery of learning and member-focused programs, including seminars, webinars, self-directed, conferences, thought leadership, custom training, and partnerships.
    • Provide input into learning and content development strategy, planning, and execution; including thought leadership development, chapter collaboration, site selection, scheduling, course offerings, logistics, and assisting with facilitator assignments.
    • Responsible for the accurate compilation of relevant member and performance data used for business analysis, planning, decision-making, and product line optimization.
    • Review and analyze learning & development metrics, including financial reports, daily and weekly attendance reports, and evaluation data to identify concerns related to course content, and learner satisfaction.
    • Create and recommend the webinar and seminar course schedule in collaboration with IIA‒Canada chapters and IIA Global Headquarters.
    • Generate and disseminate periodic business reports and learning and development evaluation reports to key stakeholders.
    • Responsible for learning event data integrity including course information, website content, pricing, attendance, CPE credit, and learning and development evaluations.
    • Make recommendations on attendance trends and lead efforts to control expenses. Automate current processes via Excel to reduce data entry redundancy.
    • Recommend and implement process improvements as needed.
    • Work with IIA HQ Information Services (IS) on report development and business analysis as needed.
    • Collaborate with the IIA‒Canada Board Learning Committee as a thought partner to create and implement an ongoing process improvement.

    Additional Duties

    • Special projects as assigned by the Director, Learning Development Programs and Executive Director, IIA‒Canada.
    • Some domestic travel to seminar sites throughout Canada is required.

    Supervisory Responsibilities

    This position does not have direct supervisory responsibility, but may be accountable for oversight of contract/freelance talent.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    Bachelor’s degree from four-year college or university in Program Management and Development, Training & Learning Development, Business, Management, or equivalent. Project management skills, experience as an internal auditor, and/or experience within a professional association are desirable. Experience with an international organization is an asset to any role within The IIA.

    Additional experience includes:

    • Proven experience prioritizing and balancing multiple, ongoing high profile projects through completion.
    • Proven ability to oversee all technical aspects of projects from start to finish.
    • Demonstrated ability to collect, analyze, and interpret learning and development evaluation data.
    • Self-motivation and ability to work with little supervision.
    • Attention to detail and ability to work on multiple tasks and projects with strong time management skills.
    • Proven ability to meet deadlines and produce results.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   North American Operations Analyst

    Works with the Director of Finance N.A. Operations and N.A. Operations business owners to build the annual N.A. budgets with scenarios as needed. Working with the Learning Solutions business owners builds the annual seminar course matrix and manages course changes to the public seminar forecast file and other expense adjustments as needed. Creates and maintains analysis on attendance trends, instructor expenses, and automation of existing processes via Excel. Approves and processes public seminars, on-site seminars, Canadian seminars, conferences, and staff expense reports in accordance with accounting deadlines and policies. Working with Learning Solutions and Event Solutions business owners provides financial and other data for post event analysis. Updates and provides variance analysis on budget to actual results on a monthly basis. Creates and updates products as necessary in NetForum. Other financial analysis as assigned.

    Essential Duties and Responsibilities

    Analysis

    • Helps create the annual N.A. budget via Excel with budget scenarios as needed.
    • Working with the Event Solutions staff creates the public seminar course matrix which is the key driver of the seminar budget.
    • Building the matrix involves strategy and decision around three key variables: course, site, and time of year to yield a successful seminar.
    • Create and maintain attendance files for seminars.
    • Create and maintain attendance seminar site reports to graphically show demographic of attendees. Review and make recommendations based on trend analysis to seminars or locations as needed.
    • Compiles and analyzes various KPI’s for post conference reviews
    • Summarizes evaluation scores for all Learning Solutions product lines.
    • Automate current processes via Excel to reduce data entry redundancy.
    • Assist the Director of Finance N.A. Operations with various spreadsheets for ad hoc analysis and Power Point presentations as needed.
    • Recommends and implements process improvements when needed.
    • Provides monthly variance analysis for budget to actual results
    • Updates forecast as required

    Expense Approval/Processing

    • Reviews, approves, and processes facilitator and staff expense reports for public seminars, Canadian seminars, conferences, and on-site seminars. Questions expenses that are outside of policy. Works with facilitators and staff to resolve the questionable expenses.
    • Conducts periodic reviews for outstanding expense reports and sends out reminders as needed to ensure expenses are processed in a timely manner.
    • Initiate check requests for hotel deposits, per the contractual schedule for each site.
    • Create and update the expense tracking spreadsheet in Excel.
    • Analyze expenses for programs to ensure that they are within budget.

    Data Integrity

    • Responsible for the accurate compilation of all relevant data for system entry related to educational offerings for public, virtual, and executive training programs.
    • Perform event set-up review after data entry to ensure accuracy prior to release for registration.
    • Responsible for initiating course scheduling adjustments in Netforum.
    • Conduct periodic reviews of course matrix, Netforum, and website to ensure consistency and accuracy of information, identify discrepancies, and initiate adjustments as needed.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work under pressure and meet deadlines. Requires the ability to work independently or in team situations and carryout assignments to completion within parameters of timeline and instructions given.

    Education and/or Experience

    Bachelor’s degree in business, finance or related field; and three to five years related experience and/or training; or equivalent combination of education and experience. Experience with an international organization would be an asset to The IIA and its global goals.

    Computer Skills

    Intermediate to Advanced abilities to work in a computerized environment with a highly developed knowledge of most Microsoft Office products.

    Mathematical Skills

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Quality Project Manager

    The Quality Project Manager will provide project coordination and support of the external quality assessment services conducted by IIA Quality Services, LLC. The right candidate for this position will have 3-5 years project management experience and the ability to pay attention to detail as the environment is fast paced. Above average skills in Excel, with the ability to create formulas and proof. Assignments to include survey analyses, report review and management, contract review and management, tracking, update of metrics, and miscellaneous correspondence. Provides project management support to Manager and Director, QA Services as required.

    Essential Duties and Responsibilities

    • Focus on activities related to product milestone coordination and delivery; includes project documentation, analysis, and metrics; relationships with clients and consultants to provide facilitation through on-going communications; and reporting for each project to ensure success.
    • Manage the client and staff survey process. Initiate the web-based survey instructions, answer questions, provide follow up, tracking, and conduct analysis. Accumulate and prepare summarized analyses for all Quality client and staff surveys and provide to clients and consultants in a timely fashion. Assist in generating business intelligence information from data and analyses.
    • Coordinate and track report review process. Review all engagement reports from draft to final for format, grammar, consistency, and verification of content for work paper correlation. Template report generation, inclusion of client response, and follow-up. Issue final reports to clients and distribute client evaluations.
    • Create and manage client contract documents and track process through client, Quality and Legal reviews. Prepare follow up communications for outstanding agreements. Document special requirements related to accounting process.
    • Accumulate, organize, and file all project related client and consultant evaluation forms. Maintain tracking spreadsheet and provide metrics. Distribute feedback to consultants.
    • Validate reference information and document client contacts data is up to date with latest details for client referrals. Ensure authorization is on file for use of client references.
    • Review all engagement project audit files for completeness. Specifically, ensure each client engagement file upon completion of fieldwork contains all supporting work paper documentation. Maintain ongoing file documentation including proposals, contracts, surveys, etc.
    • Administer appropriate passwords and instructions to clients and quality team assessors for use of work paper IIA Fileshare program. Coordinate a smooth and secure process and all information/data for this process. Specifically, for large amounts of data and required secure processes concerning information needed to share among assessor/team, Quality and clients.
    • Maintain Quality policy and procedure manual. Update procedures to reflect current practice, update any new processes and document procedures that are in place but not in written format.
    • Manage, coordinate, and process Quality data analytic reporting to include but not limited to: business intelligence stemming from website, marketing promotions, assessment report results, survey data, proposal data, and quality assessment industry analysis.
    • Administer the secure work paper system and maintenance of access credentials.
    • Maintain and update tracking systems. Provide reporting of metrics and statistics from department activities.
    • Provide miscellaneous word processing support such as; correspondence, memos, reports and other documents for Quality as needed.
    • Assist with strategic initiatives and special projects, as assigned.

    Qualifications

    • Bachelor’s degree or equivalent from accredited college in a business discipline; three or more years related experience and/or training; or equivalent combination of education and experience.
    • Intermediate level of proficiency in excel.
    • Experience with an international organization is an asset to any role within The IIA, experience in internal audit or certification a plus.
    • Above average skills in paying attention to detail.
    • Ability to read and comprehend instructions, short correspondence, and memos. Ability to write executive correspondence.
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Multiple language skill is an asset to any role within The IIA.
    • Intermediate or higher ability to work in a computerized environment with an advanced knowledge of most Microsoft Office products.
    • Ability to work independently and multi-task.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Director, Quality Services

    Directs all aspects of IIA Quality Services, LLC activities. Responsible for promoting the Quality Assessment program in support of Standard Series 1300, including IIA Standard 1312: External Assessments. Provide overall guidance for the business model (independent consultant and volunteers approach) used to provide external quality assessment services for IIA members.

    Essential Duties and Responsibilities

    • Lead development of strategy for IIA Quality Services and present for approval to VP of Professional Services.
    • Oversee IIA Quality Services operations, program growth, marketing, and outreach efforts.  This includes the final review of IIA Quality Services reports provided by consultants.
    • Serve as liaison between IIA Quality Services and IIA institutes who have chosen to offer quality services to members in partnership with IIA Quality Services. 
    • Promulgate the International Professional Practices Framework (IPPF) including the Definition of Internal Auditing,Code of Ethics, and the International Standards for the Professional Practice of Internal Auditing (Standards).
    • Represent and promote external quality assessments. This may include speaking engagements on the Standards and guidance as well as participation in developing courses or research materials related to Quality Assurance and Improvement Programs (QAIPs).
    • Supervise, monitor, and review budgetary issues related to IIA Quality Services.
    • Coordinate review of contracts with Legal and ensure contracts are approved in accordance with purchasing policy. 
    • Participate in external quality assessments, as needed, with the ability to function as a team leader or team member role.
    • Collaborate with various departments throughout The IIA on topics related to QAIPs.
    • Special projects as assigned by the VP of Professional Services.

    Supervisory Responsibilities

    Manage one subordinate manager who supervises one administrative employee in the department. This position also supervises any independent consultants and volunteers in the relevant area and ensures that work product meets contractual agreement. The role supervises resources on a project management basis in its key support capacity in the development of standards and guidance. The role also requires strong collaboration skills within and among the Professional Services team, as well as needing to build and sustain strong collaboration partnerships throughout the staff, Institute, and volunteer organization.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience

    Bachelor’s degree from an accredited college or university required, with a Master’s degree highly desirable. Eight or more years of related experience and/or training as an internal auditor, some of which must have been at the manager level. Experience with a professional service organization/professional association as a staff member or volunteer is highly desirable. Experience with an international organization is an asset to any role within The IIA.

    Certificates, Licenses, Registrations

    Certified Internal Auditor (CIA) or the ability to achieve CIA designation within first 18 months of employment is required. CISA, CPA, or CA are desirable; other certifications in governance, risk management, or control specialties also considered a plus.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Digital Marketing Manager

    The Digital Marketing Manager will develop and manage digital strategies to meet business objectives, and be responsible for development, execution, and reporting of The IIA’s comprehensive online initiatives for member retention and acquisition. These initiatives are designed to deliver continuous optimization of site traffic, including paid ads, social media, SEO, and email marketing. The Digital Marketing Manager will work to create scalable processes that ensure best practices in lead generation and nurturing, database management, and analysis.

    Essential Duties and Responsibilities

    • Develop and execute digital marketing channel strategies/tactics for content creation, paid search, search engine optimization, lead generation, social media and more, to grow The IIA’s global community.
    • Ensure website projects are using SEO and/or lead generation best practices, implement tags and code associated with advertising and analytics products.
    • Manage and execute pay-per-click (PPC) campaigns on Google and Bing, including but not limited to keyword research and strategy, campaign build-out, ongoing budget management, ongoing optimization of campaigns, and setting up revenue tracking through Google Analytics via Google Tag Manager.
    • Collect and analyze data through web analytics and other secondary research sources.
    • Lead The IIA’s social media efforts to define the strategy for each social media channel (LinkedIn, Google+, YouTube, Facebook, Twitter) to drive traffic, activation, education, engagement, conversion, and recommendation.
    • Set up, manage, and execute social advertising campaigns, including Facebook adsReport on those campaigns using Google Analytics and Facebook metrics.
    • Monitor, test, and improve performance across each social media channel and email program, providing actionable recommendations to maximize KPIs.
    • Partner with account managers to determine/identify objectives, goals, KPIs, strategy, and tactics.
    • Manage and build various email lists and campaigns, including segmented lists based on behaviors such as past email engagement and website interactions (content downloads, site page visits, etc.).
    • Establish segmentation, personalization, and overall marketing optimization plans to improve campaign effectiveness and provide oversight of the execution teams.
    • Craft landing pages and lead-gen forms for The IIA’s content to distribute through relevant paid programs.
    • Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads.
    • Other duties as assigned

    Supervisory Responsibilities

    Responsible for the overall direction, coordination, and evaluation of this business unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Education and/or Skills:

    • A Bachelor's degree in Marketing or related discipline.
    • Must have 3 – 5 years of marketing experience with at least 3 years of experience in digital marketing and/or project management.
    • Experience with Silverpop or other email/marketing automation systems.
    • Experience with Adobe Marketing Cloud and/or Google Analytics.
    • Experience with digital marketing solutions such as Google AdWords, Facebook custom audiences, etc.
    • Knowledge of content layout with the ability to use content management systems and html/CSS.
    • Knowledge of best practices in online marketing and experience in delivering qualified traffic, conversion, and revenue.
    • Deep understanding of web metrics, digital analytics, and the ability to generate, analyze, and interpret data.
    • Solid understanding of the principles, tactics and metrics of marketing automation.
    • Ability to work cross-functionally with multiple teams including product marketing, marketing communications, design, web development, IT, sales operations, field marketing, etc.
    • Ability to manage multiple projects and prioritize effectively in a fast-paced, deadline-driven environment.
    • Strong analytical skills and data-driven thinking.
    • Up-to-date with the latest trends and best practices in online marketing and measurement

    Technical Skills

    Intermediate or higher ability to work and understand digital infrastructure and software related to web development and design, Google Analytics, and email automation. Experience with Silverpop’s Engage Platform and GAIQ certification is a plus.

    Reasoning Ability

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Computer Skills

    Intermediate or higher ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Production Specialist

    Supports The IIA Foundation in key areas of customer service, retail, fundraising, and publishing support. Coordinates marketing and product development process to ensure efficient, timely release of new products. Ensures accurate accountability of invoicing and contract documentation processes for each functional area. Responsible for overall production of products into and out of inventory and rights management for all Foundation products.

    Essential Duties and Responsibilities

    Fundraising Support:

    • Ensure accurate data entry of donors and provide timely acknowledgements.
    • Execute awards management. Manage grant and award process for: Lawrence B. Sawyer Award, Esther R. Sawyer Award, and Donald E. Ricketts Research Awards and Barrett Award. Work with staff partners to include overseeing and monitoring award committees, announcement of awards, disbursement of funds, coordination of award presentations, publishing to the Foundation website, etc.
    • Update and maintain Foundation websites.
    • Manage the distribution of Research Foundation and Academic Relations publications to appropriate audience (staff, Audit Executive Center members, donors, committees, volunteers, authors, etc.).

    Retail Support:

    • Lead the execution of the e-commerce new product setup.
    • Maintain the delivery digital process.
    • Receive all orders from Amazon.com and other distribution sources and complete processing through The Foundation Bookstore. Complete monthly reporting.
    • Process, maintain, update, and secure copyrights of Foundation publications.
    • Manage the point of sale inventory, customer data, book signings, and shipments from HQ and distribution center for all on-site events.
    • Manage and process distribution rights, reprints, and translations requests. Manage the relationship with the requestor and execute agreements.
    • Process reprint and translation requests of Foundation products, including sending invoices and securing payments of fees.
    • Execute evaluation process of third-party products to be carried by the Bookstore.
    • Develop procedures, processes, and plans for Foundation operations to enhance the customer experience.

    Publishing Support:

    • Coordinate version control of production process.
    • Responsible for distribution and filing of research and educational product contracts and other agreements for the Foundation including memoranda of understanding for sponsorships and partnerships. Assist with Docusign distribution of contracts for signatures.
    • Provide support to Project Content Developer for all data access requests activities.
    • Responsible for distribution of retail customer satisfaction and product effectiveness surveys
    • Other special projects as assigned.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience

    Associates degree from a college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Experience with an international organization would be an asset to The IIA and its global goals.

    Supervisory Responsibilities

    This position has no supervisory responsibilities.

    Language Skills

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Multiple language ability is an asset in any role with The IIA.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to HR@theiia.org.

  •   Director, Integrated Audit Guidance

    Leverage subject matter expertise to achieve value creation via growth of specific IT/Integrated Audit guidance products for The IIA. Serve as content developer and project manager for the development of IT guidance through collaboration with IIA global volunteer committees and virtual subject matter experts.

    Identify emerging issues and participate as a subject matter expert as The IIA defines relevant strategies to address IT topics in alignment with the overarching IIA content strategy.

    Serve as the liaison officer to the IT Guidance Committee (ITGC) to execute a strategic plan ensuring that Supplemental Guidance is periodically reviewed for relevancy and that new guidance is developed to address the evolving and elevating expectation of the internal auditing profession globally. This includes a framework that will enable an internal auditor to execute integrated audits with IT professionals and lines of business on IT issues as a trusted adviser from a business and risk perspective.

    Collaborate across the organization on initiatives to advance The IIA’s strategic objectives related to integrated auditing and monitoring risks in a technology-driven environment.

    Essential Duties and Responsibilities

    • Execute and achieve a strategic plan ensuring that IT professional guidance is periodically reviewed for relevancy and that new guidance is developed to address the evolving and elevating expectation of integrated auditors globally.
    • Update and promulgate the International Professional Practices Framework® (IPPF®) via development and maintenance of Supplemental Guidance (practice guides and GTAGs®).
    • Leverage personal IT and integrated audit subject matter expertise to develop high quality guidance.
    • Serve as content developer and project manager for the development of IT guidance through collaboration with IIA global volunteer committees and virtual teams.
    • Synthesize input from various subject matter experts to draft and revise guidance.
    • Ensure IT guidance is aligned with entity wide IT strategies including content, industry center, training, and certification.
    • Develop key performance indicators (KPIs) to measure and drive achievement and completion of committee strategic plans.
    • Conduct research, analysis, and remain current on emerging issues affecting the global internal auditing profession. Act as a subject matter expert on behalf of The IIA.
    • Respond to inquiries from members, nonmembers, employees, organizations, quality assurance reviewers, etc., for interpretation of IT guidance.
    • Build relationships with IIA institutes and subject matter experts to grow the portfolio of IT guidance and pool of subject matter experts.
    • Develop marketing strategies and plans for promoting IT guidance.
    • Define the value proposition for each piece of guidance.
    • Advise and collaborate with marketing and public relations in preparing web events, IPPF-related promotional literature, and other communications.
    • Proactively support and promote the IPPF inclusive of the Mission of Internal Audit, Core Principles for the Professional Practice of Internal Auditing, Definition of Auditing, Code of Ethics, International Standards for the Professional Practice of Internal Auditing (Standards), Implementation Guidance, and Supplemental Guidance.

    Liaison Responsibilities:

    • Facilitate an effective working relationship between The IIA and its global volunteer committees.
    • Establish and maintain mutual understanding and cooperation to advance the achievement of The IIA’s strategic objectives.
    • Coordinate IIA global committee activities (e.g., scheduling meetings, setting meeting agendas, preparation of meeting documents, development and maintenance of action dockets, recording minutes, and other governance reporting activities).
    • Actively participate in IIA global committee meetings and oversight body meetings (as needed). Support committee chairs in their reporting to the Professional Practices Steering Committee and IPPF Oversight Council.
    • Interact with IT Guidance Committee members, IIA executive management, as well as global institutes and a multitude of external stakeholders and their associated organizations.

    Cross-Functional Team Responsibilities:

    • Provide IT and integrated audit technical guidance to members, IIA staff and management, IIA volunteers and Executive Committee members. This includes:
      • Providing editorial content for many IIA publications.
      • Defining the value proposition of the IPPF in partnership with Marketing.
      • Participating in speaking engagements, conference sessions, and webinars on behalf of The IIA.
      • Preparing PowerPoint presentations serving various constituents such as IIA executive leadership, chapters, institutes, and more.
      • Review of and input to technical content in courses and publications as requested.
    • Serve as a champion for and participant in the content strategy of The IIA to provide valuable content to our members.
    • Leverage various internal data inputs to develop outputs that increase the value proposition to members. Integrate Standards and Guidance with various IIA products and services.
    • Lend subject matter expertise to other IIA products and services, and serve on cross-functional teams as needed.
    • Collaborate within and among the Standards and Guidance and the Exam Content team as well as build and sustain strong collaboration partnerships throughout the entire IIA staff, institute, and volunteer organization.
    • Complete ad hoc projects as required by the President and executive management within The IIA.

    Critical Success Factors include:

    • Ability to leverage personal integrated audit expertise.
    • Strategic and innovative mindset relative to value creation.
    • Ability to engage and facilitate virtual teams.
    • Strong collaboration skills.
    • Ability to proactively promote the value of the IPPF.
    • Demonstrated experience prioritizing and balancing multiple, on-going high profile projects with ability to meet critical deadlines.
    • Proven ability to oversee all aspects of projects from start to finish.
    • Ability to meet deadlines.
    • Self-motivation and ability to work independently.
    • Demonstrated significant attention to detail.
    • Ability to remain unbiased and unthreatened in the environment.
    • Ability to recognize and appropriately handle highly confidential information.
    • High degree of reliability and integrity.
    • Ability to think globally.

    Supervisory Responsibilities

    This role directs and evaluates virtual teams of volunteer subject matter experts. This role also provides feedback to technical writers, either directly or indirectly on a project management basis.

    The role also requires strong collaboration skills within and among the Standards and Guidance and the Exam Content team as well as needing to build and sustain strong collaboration partnerships throughout the entire IIA staff, institute, and volunteer organization.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience

    Bachelors’ degree from accredited college or university required, with Masters’ degree highly desirable. Seven or more years related experience and/or training in IT or integrated auditing. Minimum of five years at the manager (or higher) level. CAE experience a plus. Experience with a professional service organization/professional association is highly desirable. Experience in the Experience with an international organization is an asset to any role within The IIA.

    Certificates, Licenses, Registrations

    Certified Internal Auditor (CIA) or the ability to achieve CIA designation within first 12 months of employment is required. CRMA, CFSA, CGAP, CISA, CPA, or CA are desirable; other certifications in governance, risk management, or control specialties also considered a plus.

    Other Skills and abilities

    Excellent leadership and communication skills are needed to work with other professional organizations, governments, and regulatory bodies and influence their decision making. Ability to handle multiple priorities, lead and work in work teams, conduct business in a global environment and represent The IIA to other organizations. Strong presentation, diplomacy, and interpersonal skills are a must.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to HR@theiia.org.

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