Skip Ribbon Commands
Skip to main content
The Institute of Internal Auditors North AmericaBreadcrumb SeparatorAbout UsBreadcrumb SeparatorIIA Career Opportunities

IIA Career Opportunities

Established in 1941, The IIA is an international professional association of more than 180,000 members providing certification, education, research, and guidance. Our mission is to be the global voice of the internal auditing profession: advocating its value, promoting best practice, and providing exceptional service to its members.

One of the Top 100 Companies for Working Families

Every year since 2004, The IIA has been named one of the Orlando Sentinel's Top 100 Companies for Working Families. The Orlando Sentinel publishes the list annually to recognize organizations in Central Florida that provide a family-friendly work environment and benefits. To be considered, organizations must submit details of eligibility including their core employee benefits, family-related benefits, work environment, employee communication, and training and education offerings. The IIA 's outstanding benefits package, which helped us win this prestigious award, includes a 3% safe harbor contribution and a generous discretionary annual 401(k) contribution, comprehensive health and wellness programs, tuition assistance, generous time off, and a host of other valuable benefits.

A Diverse Staff and Volunteer Structure 

The IIA is committed to valuing and encouraging diversity within its staff, its overall membership, and its volunteer leadership. "Diversity" in a global context relates not only to sex, age, disability, sexual orientation, and race, but also to religion, national origin, and ethnicity. The IIA's goal is to achieve an environment of inclusion and strength created by a diverse staff and volunteer structure. The IIA provides equal employment and advancement opportunities to all individual and does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Employment decisions are based on merit, qualifications, and abilities. The IIA will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

IIA Career Opportunities

If you are interested in career opportunities at The IIA, please submit your résumé and cover letter with salary history to hr@theiia.org. Please indicate the job opening in the subject line of your e-mail.

Current Job Openings
  •   Exam Development Specialist

    Working with internal and external stakeholders, multiple third party vendors, and various subject matter experts this role ensures the accurate and timely translation of The IIA’s global certification exams which include: Certified Internal Auditor (CIA), Certification in Control Self-Assessment (CCSA), Certified Government Auditing Professional (CGAP), and Certified Financial Services Auditor (CFSA) and Certification in Risk Management Assurance (CRMA). This position oversees global exam translation, exam publishing and various project management functions.

    Responsibility includes ensuring the quality, validity, and security of the asset base of intellectual property which is attributable to $15 million in certification revenue annually; the majority of which is related to China computer-based testing (CBT).

    Essential Duties and Responsibilities

    • Ensures the consistent quality of the translated exams delivered by The IIA, which includes publication of multiple exam forms into 18 required languages.
    • Tracks progress of translations and follows up, as necessary. Provides regular reports on progress of translations to Certification management, IIA Senior Management, and IIA Exam Development Committee. Collaborates with the exam publication manager to incorporate translation and translation review into the production and quality assurance schedule.
    • Exports exam content from item bank for delivery to translation service providers for pricing, translation, and final verification. Ensures exam content is in required format for service providers.
    • Throughout the translation process, implements appropriate measures to ensure security of the exam content. This includes delivering exam content to service providers, receiving translated files from service providers, and assisting with regional reviews as needed.
    • Reviews translated items for formatting and quality assurance. Proofreads translated exams for accuracy and consistency. (Fluency in multiple languages is helpful but not necessary.)
    • Ensures the accurate input and maintenance of translated items in The IIA’s test bank utilizing exam development software to produce exams in required computer-based format for The IIA’s test administration vendor. Applies appropriate HTML coding to translated items after upload.
    • Coordinates and tracks the translation of ad-hoc changes to exam content, on a per-language basis.
    • Ensures the accurate input and maintenance of supporting text used with the translated exams, including (but not limited to) such components as welcome screens, non-disclosure agreements, score reports, and tutorials.
    • Maintains the defined network folder structure for translations and applies the defined file naming conventions.
    • Ensures that translators comply with IIA guidelines for translation and translation review. For each language, provides ongoing constructive feedback to service providers regarding the quality of the translation.
    • Edits translations as necessary, based on feedback from translators or quality assurance personnel.
    • Researches candidate complaints to confirm validity. Obtains corrections as needed, and coordinates with exam publication team to deliver updated exams to The IIA’s test administration vendor. Provides input to the certification operations team for communicating with the candidate. Provides feedback to the appropriate parties (translation service providers, institute reviewers, exam publication team) about the root cause of any translation errors.
    • Continually collaborates with exam publication team to ensure item review, exam production, and quality assurance processes are functioning adequately.
    • Adheres to strict confidentiality requirements for exam development and administration.
    • Serves as backup to Exam Content Project Manager for scheduling translation projects with vendors, processing invoices, and completing regional reviews.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Additional experience requirements include:

    • Proven experience prioritizing and balancing multiple, on-going high profile projects.
    • Proven ability to oversee projects from start to finish.
    • Self-motivation and ability to work independently.
    • Attention to detail and ability to work on multiple tasks and projects with proven ability to meet critical deadlines.
    • Able to respect and handle confidential information.

    Education and/or Experience

    Bachelor's degree (B.A./B.S.) from a four-year college or university and three to five years' related experience and/or training; or equivalent combination of education and experience. General knowledge of the following business functions would be beneficial: internal auditing, accounting/bookkeeping, human resources, operations, information systems, and governance. Translation experience preferred. Experience with an international organization would be an asset to The IIA and its global goals. Fluency in multiple languages is helpful but not necessary.

    Computer Skills

    Intermediate or higher ability to work in a computerized environment with a working knowledge of most Microsoft Office products. Experience with test banking or test publishing software preferred. Experience with advanced databases and/or software languages/standards related to test publishing (such QTI or XML) would be an asset.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Quality Review and Data Analyst

    The Quality Review and Data Analyst is primarily responsible for content creation and content quality including providing insights gleaned for products from The IIA Research Foundation as well as across the organization. This position is also responsible for verifying products’ accurate information and supporting cross-organizational collaboration for content development and partnerships on quantitative and qualitative research projects including successful completion of assigned projects in a timely manner and on budget. On assigned projects, this position serves as a guide for the researcher or author and will contribute to survey development, proofing online survey links, analyzing data, and have the ability to communicate the findings through compelling visualizations and reports. This person will work closely with the editorial team and others across the organization as appropriate to identify, plan, and create content that resonates with the internal audit community. The Quality Review and Data Analyst will also be the champion for data analysis and research insights.

    Essential Duties and Responsibilities

    • Manage the content development, quality review, and data analysis process for assigned projects.
    • Oversee and collaborate with the product’s team to ensure timely delivery of materials. Provide researchers and authors with editorial guidance during content development.
    • Review and edit manuscripts for clarity, academic integrity, value for the intended audience, and quality.
    • Ensure that products are well-organized and contain appropriate executive summaries, introductions, conclusions, transitions, summaries and key points.
    • Evaluate the quality of data analysis and interpretations from authors.
    • Participate in cleansing raw data from survey instruments, uploading cleansed data into data analysis tools, and troubleshooting data analysis problems.
    • Use results from data analysis to create exhibits to use in reports and presentations and train authors and stakeholders to use data as needed.
    • Accountable for the verification of facts and data supplied by authors and ensure authors secured permission to reprint others’ work or quote individuals.
    • Provide copy editing or proofreading for selected projects, using Chicago Style Manual or AP Style Guide for books and the APA Manual of Style for research content.
    • Copy edit authors’ original work as necessary to make the product readable and comprehensive.
    • Ensure that products are well-organized and contain appropriate executive summaries, introductions, conclusions, transitions, summaries, and key points.
    • Create and maintain marketing copy, sales tip sheets, and website copy.
    • Manage data access requests on as-needed basis.

    Supervisory Responsibilities

    Currently this position does not include supervision of IIA staff, but candidates should be able to constructively assess and manage the work of vendors providing services such as project management, editing, typesetting, and design technology.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    Bachelor’s degree in English, communications, or a business-related field (or commensurate experience. Two to five years of experience in a publishing environment, social science research, or a related field (or equivalent combination of education and experience). Demonstrated skills in developmental editing and project management are required. Expertise in research methodologies and strategies is a plus. Must be self-motivated, well-organized, and detail-oriented. Experience with digital/e-publishing a plus. Experience with an international organization is an asset to The IIA and its global goals.

    Customer Service

    Strong relationship skills are required and extremely important to maintain ongoing communications and relationships with various stakeholders.

    Ability to correspond with internal and external clients of all levels in a friendly, professional, and courteous manner pertaining to all types of communication is necessary.

    Certificates, Licenses, Registrations

    PMP certification or CIA Certification is an asset but not required.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Director, Business Development & Enterprise Sales

    The Director, Business Development & Enterprise Sales is responsible for developing and executing the overall business development and sales strategies, tactics and action plans required to achieve the financial targets for the broader organization, including a focus on forging new and growing existing client relationships, leading and coordinating a sales team in achieving new customer revenue and existing customer cross-sell revenue targets and collaborating with business unit leaders within the organization to promote all products and services.

    This Director builds, maintains, and monitors relationships with key stakeholders with whom The IIA wishes to engage with and influence. The position works directly with the COO to build on strategic partnerships to identify new business and sales opportunities, including strategic partnerships and projects that sustain the organization’s growth and delivery on its strategic goals. This individual will also be responsible for effective collaboration internally with business unit leads as well as account and budget planning, prospecting to identify high quality leads and converting them to clients, qualifying and developing assigned accounts, understanding the client business environment, and educating clients on a full portfolio of product and service offerings.

    Essential Duties and Responsibilities

    Business Development

    • Develop and execute strategic plan to achieve sustainable relationship and sales targets to expand the company’s customer base.
    • Establish, maintain, and nurture relationships of trust, confidence, and credibility with key stakeholders of the internal audit profession.
    • Partner with customers (internal and external) to understand their business needs and objectives; identify opportunities to generate increased revenue through offering new products and services or bundling existing products and services in new ways to enhance offerings to members; obtain ideas on how to improve existing sales; up-sell additional services and assess customer satisfaction.
    • Generate opportunities for new partnerships, relationships and sales with key stakeholders.
    • Track all business development activities, including providing thorough pipeline status reports with percentage to close on monthly basis to key stakeholders, and suggest new strategies based on findings.
    • Oversee workflows for key accounts, manage stakeholder communications, and resolve escalated issues or questions from customers and stakeholders.
    • Anticipate and respond to change by observing the market and evaluating trends closely, understanding technology and its implications, critically evaluate current solutions, and develop innovative solutions to problems.

    Enterprise Sales, Advertising & Sponsorships

    • Determine means of identifying and reaching target customers to create and enhance each revenue stream.
    • Partner with marketing to develop lead generation and outreach plans for a full portfolio of products, including but not limited to training programs (onsite, live and virtual), group certifications and study materials, sponsorships, print magazine and online advertising, and conference exhibit opportunities.
    • Establish, implement and manage leading sales practices and fulfillment procedures to ensure that target sales are achieved and that results meet customer expectations.
    • Coach and lead sales staff toward achieving enterprise sales goals and delivery exceptional service to clients from concept through delivery with the appropriate incentive and monitoring structures.
    • Work collaboratively with instructors and IIA Learning Solutions department to ensure that on-site program elements are delivered appropriately and meet customer expectations for each program.
    • Establish program quality standards, identify and implement quality measurement systems, review results, and take required action to ensure that quality targets are met. Reconcile and authorize instructor payroll. Establish, implement and manage advertising, sponsorship and exhibit opportunities sales and fulfillment procedures to ensure that target sales are achieved and that relationships are built, enhanced and maintained with principal partners and industry leaders as customers of choice. Develop new advertising and sponsorship product opportunities and concepts, and communicate plans for review and authorization in collaboration with relevant IIA stakeholders, including but not limited to IIA conference, marketing, and publication teams.

    Market Expansion

    • Evaluate potential for breaking into new markets with existing products or developing complementary products that will allow for expansion.
    • Monitor trends associated with the organization’s products and services to help the organization establish strategies to find additional customers.
    • Develop strategies to effectively market and sell organizational products and services through new markets.

    Other Responsibilities

    • Develop, evaluate, and maintain professional organization-wide processes for product and service proposals and sales.
    • Participate in strategic planning, business planning, and project management where necessary or needed.
    • Develop program budgets, including sales targets and revenue expectations and program expenses. Review monthly budget statements, manage quarterly forecasts, identify and communicate causes of variances.
    • Evaluate program effectiveness and results of marketing plans for each area of business responsibility and identify efficiency and market share increase opportunities. Oversee KPI/metric creation, monitoring, and reporting based on outlined responsibilities.
    • Hire, train and manage staff to support operation of sales and fulfillment of areas of business. Provide guidance and monitor work quality. Communicate expectations of work and performance and review and communicate performance results.
    • 25-30 percent travel required.
    • Special projects as assigned by EVP & COO, North America.

    Supervisory Responsibilities

    Manages a professional sales and support team of nine. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Demonstrated success achieving significant revenue by developing an effective prospecting and cultivation strategy; Proven sales experience, consistently meeting or exceeding sales targets.
    • Highly experienced building and/or restructuring a business development and sales channel organization.
    • Developing, leading, managing local and remote, commission-based sales force.
    • Responsible for both domestic and international sales.
    • Demonstrated ability to build strategic relationships across vertical and horizontal lines of business.
    • Understands nuances of selling to enterprises and ability to manage an enterprise sales team.
    • Experience with consensus-building, negotiating, and successfully closing deals.
    • Demonstrated experience with and ability to deliver results across a diverse portfolio, including print and digital advertising, event sponsorships and conference trade show exhibits, training and professional development programs, and more.
    • International (global) experience; comfortable with multicultural audiences.
    • Strong understanding of internal audit, governance, risk and controls market and services.
    • Strong business acumen and project management skills.
    • Knowledge of relationship and sales principles, methods, practices, and techniques.
    • Highly motivated, self-starter, highly organized, ability to work well with internal and external sources including volunteers, sponsors, staff, vendors, etc.
    • Embraces ambiguity and has the ability to deliver in fast moving environments.
    • Strong problem solving/analysis, negotiating, writing, and strategic thinking.
    • Customer-centric focus.
    • Experienced with association management sales and vertical sales (banking, insurance, financial markets) a plus.
    • Non-profit, professional association/volunteer engagement a plus.

    Other Qualifications

    • Leadership – Take charge individual with vision and the means to get there. Manage, motivate, challenge and delegate to others.
    • Collaborative – Demonstrates a willingness and ability to work as a positive and constructive team member. Proven ability to build teams and coalitions.
    • Ethical – Posses honesty, integrity, and the highest ethical and moral standards.
    • Communication skills – Good listener, excellent written and oral communication skills.
    • Results-oriented – Meets established goals and objectives; has the strategic ability to see ahead and create and articulate strategies and plans.
    • Management – Strong management skills; naturally reaches across organizational boundaries to achieve results. Strong ability to lead by influence and consensus.
    • Global – Cultural sensitivity to the global marketplace.
    • Change agent – Proven ability to effectively manage change and transition.
    • Executive presence – Polished, self-confident, has political savvy necessary to maneuver through complex situations effectively and quietly.
    • Strategic thinker – Able to envision “the big picture” and lead an organization toward future goals.
    • Human relations skills – Relates well to all kinds of people. Builds constructive and effective relationships. Leads as an effective coach and mentor.

    Education and/or Experience:

    Bachelor’s degree; Master's degree (M.A.) preferred; preferably in Management, Business related field; and a minimum of ten years’ related experience and/or training; or equivalent combination of education and leadership experience. Association management and/or professional services experience, preferably within Sales, Business Development, and Marketing, is required. Adult Education experience and knowledge of the Internal Audit profession would be an asset. Experience with an international organization is an asset to any role within The IIA.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Manager, Accounting

    Oversee the financial accounting and reporting process for IIA-related non-for-profit and charitable organizations (The IIA Research Foundation [IIARF], IIA‒Canada) and all non-IIA related entities that includes financial statement preparation, general ledger, budgeting, and forecasting.

    Essential Duties and Responsibilities

    • Assist the Director of Finance with the month-end closing activities including preparing the financial statements to ensure deadlines are met and the statements are completed timely and accurately.
    • Direct the preparation of financial statements for entities to include IIARF, IIA‒Canada, BEAC, and GIACC. Conduct monthly financial statement reviews with the respective management teams.
    • Prepare complex balance sheet reconciliations. Review reconciliations performed by others on the team. Complete variance analysis. Determine the root cause of variances and resolve discrepancies. Report and explain variances.
    • Assist the Director, Financial Reporting with the preparation of the annual budgets and forecasts involving clear understanding of operations of groups supported through this process. Work with department managers to understand underlying budget assumptions.
    • Accomplish human resource objectives by recruiting, selecting, training, assigning, scheduling, and coaching employees; communicating job expectations, planning, monitoring, appraising and reviewing job contributions; enforcing policies and procedures.
    • Achieve accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems, identify trends, determine system improvements; implement change.
    • Ensure that all general accounting operations adhere to accounting and auditing policies and procedures, and ensure that related policies and procedures are accurately communicated to and followed by others.
    • Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.
    • Guide other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.
    • Perform a variety of special projects and ad-hoc reporting as required.
    • Manage and coordinate preparation of all supporting schedules for annual external audit and other miscellaneous audits including internal audits.
    • Manage, coordinate, and prepare supporting schedules and forms for federal, state, and local required sales and GST tax filings for IIA, IIARF, IIA‒Canada, BEAC, and GIACC, as applicable.
    • Maintain fixed asset module and project administration oversight to monitor open projects to approved capital expenditure budgets. Process and account for asset additions and retirements to fixed asset module.
    • Ensure timely and accurate reconciliation and analysis of all balance sheet accounts, reconcile key balance sheet accounts and review reconciliations performed by others.
    • Develop and maintain fully documented key accounting processes and procedures for financial controls.
    • Drive continuous improvement, standardization, and efficiency within the functional areas.
    • Perform a variety of special projects and ad-hoc reporting as required.

    Supervisory Responsibilities

    Manage non-supervisory employees tasked for accounts payable, data entry, and financial statement preparation for IIA-related entities and non-IIA related entities to include processing general journal transactions and balance sheet reconciliations.

    Maintain responsibility for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience

    Bachelor's degree (B. A.) from a four-year college or university preferably in Accounting and/or Business Management, and seven years’ related experience and/or training; or equivalent combination of education and experience. Association management experience would be an asset. Experience with an international organization is an asset to any role within The IIA.

    Language Skills

    Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

    Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Multiple language skill is an asset to any role within The IIA.

    Mathematical Skills

    Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

    Reasoning Ability

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Computer Skills

    Intermediate or higher ability to work in a computerized environment with a Page 4 of 4 working knowledge of Dynamics SL, Microsoft Office products. To perform this job successfully, an individual should have knowledge of accounting software; database software; inventory software; order processing systems; spreadsheet software and word processing software.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

     
  •   Director, Government Relations

    The Director, Government Relations represents The IIA’s interests in advancing the internal audit profession through its federal advocacy priorities. The Director will strive to reinforce The IIA’s position as a trusted resource for enhancing organizational governance, risk management, and control activities and increasing the awareness of the value that internal audit provides to its stakeholders. The Director is instrumental in implementing and coordinating all of The IIA’s advocacy efforts to promote and elevate the profession of internal auditing.

    Externally, the incumbent must establish, build, maintain, coordinate, and monitor relationships with those organizations (including professional, regulatory, standard-setting bodies and other defined stakeholders) with which The IIA wishes to positively influence to elevate and promote the internal auditing profession. Internally, the incumbent must liaise, support, and coordinate advocacy initiatives with IIA advocates, chapters/institutes, executive management, volunteer leadership, and IIA staff. The Director, Government Relations will focus on building relationships with and influencing regulatory and related standard setting bodies within North America.

    Essential Duties and Responsibilities

    • Reporting to the Managing Director, North American Advocacy, the Director, Government Relations must exercise strategic leadership in formulating plans to increase visibility of the International Standards for the Professional Practice of Internal Auditing (Standards) and other IIA guidance and, through advocacy efforts, obtain stakeholder buy-in to the value of The IIA’s professional leadership and worldwide credibility. The individual serving in this role will assist IIA staff and volunteer leadership with the development and execution of The IIA’s overall advocacy strategies. The individual will represent The IIA in Washington, D.C. and help to support speakers and key stakeholder involvement in IIA events and activities.
    • Build, maintain, and monitor relationships with those organizations (including professional, regulatory, legislative, standard-setting bodies and other defined stakeholders) The IIA wishes to influence. Personally advocate on behalf of The IIA to identified stakeholder organizations and be responsible and accountable for influencing IIA stakeholders to support and achieve goals established by IIA leadership (volunteers and staff).
    • Research, monitor, analyze, and report on legislative and regulatory issues related to the internal audit profession including but not limited to enhanced corporate governance, strong internal controls, and effective risk management. Establish relationships and initiate opportunities with pertinent public officials and key staff in federal agencies and Congress.
    • Obtain and analyze regular business intelligence on stakeholder organizations via review of websites, articles, news releases, etc., and other relevant sources of communication defined through personal research.
    • Research target organizations’ strategic initiatives and governance structures and communicate results of analyses. Assure IIA advocates are equipped with timely, relevant, and strategic information concerning the target organization. Communicate ideas for closing gaps between current results and established advocacy goals.
    • Develop and execute customized advocacy plans for targeted organizations. Promote the International Professional Practices Framework® (IPPF®), which includes the Mission of Internal Audit, and Mandatory Guidance encompassing Core Principles, Definition of Internal Auditing, Code of Ethics, and the Standards, plus Recommended Guidance (in the form of Implementation Guidance and Supplemental Guidance). Able to discuss with stakeholders concepts included in the IPPF and answer questions effectively in advocacy interactions designed to persuade stakeholders of the IPPF’s value as it pertains to their organizations.
    • In coordination with the Managing Director, North American Advocacy, provide support for the North American Advocacy Committee including coordination, facilitation, and administrative support during and between meetings. These activities require flexibility and ability to tailor communications and support types to fit the changing needs of Committee leadership.
    • This position will be based in Washington, D.C. Travel domestically and internationally, as needed, up to 20% of the time.

    Supervisory Responsibilities

    None.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    A Master's degree (M. A.) in Business, Finance, Accounting, or related field and seven or more years of experience in advocacy, interacting with regulatory boards or related experience; or equivalent combination of education and experience. Strong communication, interpersonal skills, and business acumen are required. Strong organizational skills and the ability to think strategically are essential. Must have the ability to handle multiple priorities, possess excellent project management skills, lead and participate in work teams, conduct business in a global environment, and represent The IIA to other organizations. Experience in federal government relations (including Capitol Hill or regulatory agencies) and/or lobbying preferred. Understanding of regulatory structures, non-profit associate management, and volunteer-led governance structures are all plusses. Experience with an international organization is an asset.

    Language/Communication Skills

    Ability to read, analyze, and interpret common business and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Experience with writing speeches and articles for publication that conform to prescribed style and format highly desirable. Ability to effectively present information to top management, public groups, and/or boards of directors. Excellent English writing and speaking skills required. Additional language fluency a strong plus.

    Certificates, Licenses, Registrations

    Pertinent professional or business designations desirable.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

    This position will be based in the Washington, D.C. vicinity.

  •   Director, Learning Development Programs
    This position directs and oversees all revenue-generating continuing education and professional development programs offered by The IIA’s Canadian Institute (IIA‒Canada). Current product lines include live public offering seminars, webinars, self-directed study, customized partnerships, certificate programs, and thought leadership development. This position, based in Ottawa, is directly responsible for developing and implementing initiatives in accordance with IIA‒Canada’s strategic plan that incorporates state-of-the-art adult learning practices designed to raise attendance levels, grow revenues, and increase financial contribution to The Institute.

    Essential Duties and Responsibilities

    Professional Guidance Responsibilities:

    • Lead and manage staff responsible for driving revenue through educational program offerings.
    • Collaborate with The IIA Global Headquarters’ team members to position IIA‒Canada as the go-to resource for state-of-the art professional development opportunities for internal auditors within Canada.
    • Collaborate with IIA‒Canada chapters and The IIA, specifically Learning Solutions and Membership, to drive learning/membership revenue and content/thought leadership development in support of IIA‒Canada’s strategic plan and to further develop internal auditing professionals.
    • Manage IIA‒Canada’s education calendar for live public offering training, synchronous online offerings, webinars, and other educational offerings.
    • In collaboration with The IIA’s Marketing team, develop and implement creative and effective marketing plans that drive attendance and revenue to meet and exceed budgeted expectations. 
    • Collaborate with The IIA’s curriculum development team to ensure educational content for all product lines meets the professional development needs of internal audit professionals, leverages content across multiple platforms, and generates attendance levels to meet and exceed budget and other performance goals. 
    • Ensure quick-to-market delivery of current and relevant topics to help internal audit professions meet rapidly changing demands from their stakeholders.
    • Work with peers, board/committee volunteers, and other subject matter experts to gather business, economic, and legislative information impacting the profession to identify leading-edge training and thought leadership opportunities.
    • Build and leverage relationships with chief audit executives, IIA management and business unit leaders, board and committee volunteer leaders, Principal Partners, chapters and institutes, researchers, authors, and internal audit stakeholders to gather knowledge on internal and external factors that impact the internal audit profession with the purpose of incorporating leading edge topics into IIA‒Canada’s educational offerings.
    • Stay abreast of current and future trends in learning and the internal audit profession with the goal of implementing initiatives that keep The IIA’s professional development portfolio best-in-class and consistent with current and future trends.
    • Actively seek new opportunities for course offerings using existing training providers (consultants) as well as new providers.
    • Collaborate with The IIA’s sales team to successfully manage the performance of on-site program offerings within Canada to ensure maximizing revenue potential, quality of programs, and high level of customer satisfaction.
    • Collaborate with the IIA‒Canada Board’s Learning Committee and Research Committee as a thought-partner to create and implement ongoing process improvement resulting in strong products and services to serve Canadian members.
    • Manage the annual learning development budget. Create and recommend budget scenarios to ensure assumptions are correct.
    • Assist IIA‒Canada Board and leadership with special projects as necessary.

    Supervisory Responsibilities

    This job has supervisory responsibilities for one professional staff person. Responsible for the overall direction, coordination, and evaluation of IIA‒Canada learning and development. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.
    Additional experience includes:

    • Proven experience leading, prioritizing and balancing multiple, ongoing high profile projects through completion.
    • Proven ability to oversee all technical aspects of projects from start to finish.
    • Demonstrated ability to collect, analyze, and interpret learning and development evaluation data.
    • Self-motivation and ability to lead teams.
    • Attention to detail and ability to work on multiple tasks and projects with strong time management skills.
    • Proven ability to meet deadlines and produce results.

    Education and/or Experience

    Bachelor’s degree (B.A.) or equivalent, preferably in management, business, or other related field and 7 to 10 years’ experience in product/business development and learning/education programs. Strong business and financial acumen is required. Internal audit and adult learning experience, both online and in-person, is a plus. Strong relational and communication skills required. Experience with an international organization would be an asset to IIA‒Canada and its global goals.

    Customer Service

    Strong relationship and customer service skills are required and extremely important to this position due to the ongoing communications and relationships with various stakeholders.

    Ability to correspond with internal and external clients of all levels in a friendly, professional, and courteous manner pertaining to all types of communication, including emails, telephone, reports, letters, etc.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

    This full time position is located in Ottowa, Ontario.

  •   Member Programs Manager

    The Member Programs Manager is responsible for optimizing member satisfaction and product performance by driving member engagement and attendance, identifying operational efficiencies and cost savings, and maximizing revenue and net contribution across IIA‒Canada’s portfolio of products and services. The Member Programs Manager will also review, analyze, and report on IIA‒Canada business performance, identify issues and trends, and recommend strategic solutions to leadership. Leads efforts to improve the functionality and effectiveness of systems in support of member and learning programs, including eCommerce, learning evaluation, and Continuing Professional Education (CPE) credit processes and systems.

    Essential Duties and Responsibilities

    • Support the Director, Learning Development Programs by providing tactical implementation and delivery of learning and member-focused programs, including seminars, webinars, self-directed, conferences, thought leadership, custom training, and partnerships.
    • Provide input into learning and content development strategy, planning, and execution; including thought leadership development, chapter collaboration, site selection, scheduling, course offerings, logistics, and assisting with facilitator assignments.
    • Responsible for the accurate compilation of relevant member and performance data used for business analysis, planning, decision-making, and product line optimization.
    • Review and analyze learning & development metrics, including financial reports, daily and weekly attendance reports, and evaluation data to identify concerns related to course content, and learner satisfaction.
    • Create and recommend the webinar and seminar course schedule in collaboration with IIA‒Canada chapters and IIA Global Headquarters.
    • Generate and disseminate periodic business reports and learning and development evaluation reports to key stakeholders.
    • Responsible for learning event data integrity including course information, website content, pricing, attendance, CPE credit, and learning and development evaluations.
    • Make recommendations on attendance trends and lead efforts to control expenses. Automate current processes via Excel to reduce data entry redundancy.
    • Recommend and implement process improvements as needed.
    • Work with IIA HQ Information Services (IS) on report development and business analysis as needed.
    • Collaborate with the IIA‒Canada Board Learning Committee as a thought partner to create and implement an ongoing process improvement.

    Additional Duties

    • Special projects as assigned by the Director, Learning Development Programs and Executive Director, IIA‒Canada.
    • Some domestic travel to seminar sites throughout Canada is required.

    Supervisory Responsibilities

    This position does not have direct supervisory responsibility, but may be accountable for oversight of contract/freelance talent.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    Bachelor’s degree from four-year college or university in Program Management and Development, Training & Learning Development, Business, Management, or equivalent. Project management skills, experience as an internal auditor, and/or experience within a professional association are desirable. Experience with an international organization is an asset to any role within The IIA.

    Additional experience includes:

    • Proven experience prioritizing and balancing multiple, ongoing high profile projects through completion.
    • Proven ability to oversee all technical aspects of projects from start to finish.
    • Demonstrated ability to collect, analyze, and interpret learning and development evaluation data.
    • Self-motivation and ability to work with little supervision.
    • Attention to detail and ability to work on multiple tasks and projects with strong time management skills.
    • Proven ability to meet deadlines and produce results.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Human Resource Manager

    Provide HR support and leadership for non-profit professional association of 200+ employees. Responsible for various aspects of the Human Resources function including recruitment, employee relations, compensation, benefits administration, and compliance with federal reporting and filing requirements. Leadership, project management, and the ability to manage multiple priorities in a changing environment is essential.

    Essential Duties and Responsibilities

    • Act as adviser on human resources issues to all levels of employees throughout the company. Establish trust and credibility throughout the organization with management and the employees to effectively hear, understand, determine impact and solve problems related to the organization’s personnel.
    • Develop and implement staffing strategies to identify talent within and outside the corporation for all positions within the organization. Identify appropriate and effective external job board resources for candidates for all levels within the company and work closely with management to identify essential skills and competencies required while guiding managers in the interview and selection process.
    • Prepare all official offer letters to candidates according to company guidelines and ensure successful onboarding experience.
    • Develop, maintain, and update all IIA job descriptions as needed.
    • Develop recommendations for changes to pay practices with input from compensation consultant, utilizing various data sources such as salary surveys, economic research reports, and hiring trends.
    • In partnership with the Managing Director, Human Resources, serve as an employee relations liaison for the organization, counseling employees and managers on conflict resolution, group interaction techniques, performance improvement plans, termination meetings, and other issues as needed.
    • Recommend and lead improvements to HR programs and policies ensuring timely updates to The IIA Employee Handbook are completed and released.
    • Develop and deliver proactive Employer of Choice initiatives that align with the organization’s recruitment and retention strategy.
    • Participate in the benefit renewal process by partnering with insurance broker to identify, negotiate, and implement all health and welfare employee benefits insurance products to ensure that a competitive, cost-effective program is offered.
    • Assist in the management of the annual open enrollment process of employee benefits plans including conducting open enrollment presentations, health fairs, and transitioning vendor relationships.
    • Coordinate administration of Family Medical Leave Act, short-term disability, and long-term disability benefits. Investigate accidents/injuries and prepare reports for worker’s comp insurance carrier; assist in the coordination of worker’s compensation benefits as needed.
    • Stay current on HR trends as well as legislation, decisions, and other human resource related issues that could affect The IIA and staff.
    • Prepare all mandatory regulatory reporting such as EEO statistics, worker’s compensation data, and unemployment reporting.
    • Assist with various special projects and assignments through the year to support the HR function.

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:

    Bachelor's degree in Human Resources Management or related field; plus five to seven years Human Resources experience as an HR Generalist or Manager. Well versed in all employment and benefits regulations and laws on both federal and state levels. Organizational/follow-up skills and ability to prioritize and complete multiple and changing tasks simultaneously. Demonstrated ability to maintain professionalism and a high degree of confidentiality at all times.

    Computer Skills

    HRIS systems experience critical to this role, including report generation and manipulation using ADP Workforce Now. Intermediate to expert level of competency with most Microsoft office products, specifically Word, Excel and PowerPoint.

    Certificates, Licenses, Registrations

    HR certification from the Society for Human Resource Management is preferred.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   North American Operations Analyst

    Works with the Director of Finance N.A. Operations and N.A. Operations business owners to build the annual N.A. budgets with scenarios as needed. Working with the Learning Solutions business owners builds the annual seminar course matrix and manages course changes to the public seminar forecast file and other expense adjustments as needed. Creates and maintains analysis on attendance trends, instructor expenses, and automation of existing processes via Excel. Approves and processes public seminars, on-site seminars, Canadian seminars, conferences, and staff expense reports in accordance with accounting deadlines and policies. Working with Learning Solutions and Event Solutions business owners provides financial and other data for post event analysis. Updates and provides variance analysis on budget to actual results on a monthly basis. Creates and updates products as necessary in NetForum. Other financial analysis as assigned.

    Essential Duties and Responsibilities

    Analysis

    • Helps create the annual N.A. budget via Excel with budget scenarios as needed.
    • Working with the Event Solutions staff creates the public seminar course matrix which is the key driver of the seminar budget.
    • Building the matrix involves strategy and decision around three key variables: course, site, and time of year to yield a successful seminar.
    • Create and maintain attendance files for seminars.
    • Create and maintain attendance seminar site reports to graphically show demographic of attendees. Review and make recommendations based on trend analysis to seminars or locations as needed.
    • Compiles and analyzes various KPI’s for post conference reviews
    • Summarizes evaluation scores for all Learning Solutions product lines.
    • Automate current processes via Excel to reduce data entry redundancy.
    • Assist the Director of Finance N.A. Operations with various spreadsheets for ad hoc analysis and Power Point presentations as needed.
    • Recommends and implements process improvements when needed.
    • Provides monthly variance analysis for budget to actual results
    • Updates forecast as required

    Expense Approval/Processing

    • Reviews, approves, and processes facilitator and staff expense reports for public seminars, Canadian seminars, conferences, and on-site seminars. Questions expenses that are outside of policy. Works with facilitators and staff to resolve the questionable expenses.
    • Conducts periodic reviews for outstanding expense reports and sends out reminders as needed to ensure expenses are processed in a timely manner.
    • Initiate check requests for hotel deposits, per the contractual schedule for each site.
    • Create and update the expense tracking spreadsheet in Excel.
    • Analyze expenses for programs to ensure that they are within budget.

    Data Integrity

    • Responsible for the accurate compilation of all relevant data for system entry related to educational offerings for public, virtual, and executive training programs.
    • Perform event set-up review after data entry to ensure accuracy prior to release for registration.
    • Responsible for initiating course scheduling adjustments in Netforum.
    • Conduct periodic reviews of course matrix, Netforum, and website to ensure consistency and accuracy of information, identify discrepancies, and initiate adjustments as needed.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work under pressure and meet deadlines. Requires the ability to work independently or in team situations and carryout assignments to completion within parameters of timeline and instructions given.

    Education and/or Experience

    Bachelor’s degree in business, finance or related field; and three to five years related experience and/or training; or equivalent combination of education and experience. Experience with an international organization would be an asset to The IIA and its global goals.

    Computer Skills

    Intermediate to Advanced abilities to work in a computerized environment with a highly developed knowledge of most Microsoft Office products.

    Mathematical Skills

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Quality Project Manager

    The Quality Project Manager will provide project coordination and support of the external quality assessment services conducted by IIA Quality Services, LLC. The right candidate for this position will have 3-5 years project management experience and the ability to pay attention to detail as the environment is fast paced. Above average skills in Excel, with the ability to create formulas and proof. Assignments to include survey analyses, report review and management, contract review and management, tracking, update of metrics, and miscellaneous correspondence. Provides project management support to Manager and Director, QA Services as required.

    Essential Duties and Responsibilities

    • Focus on activities related to product milestone coordination and delivery; includes project documentation, analysis, and metrics; relationships with clients and consultants to provide facilitation through on-going communications; and reporting for each project to ensure success.
    • Manage the client and staff survey process. Initiate the web-based survey instructions, answer questions, provide follow up, tracking, and conduct analysis. Accumulate and prepare summarized analyses for all Quality client and staff surveys and provide to clients and consultants in a timely fashion. Assist in generating business intelligence information from data and analyses.
    • Coordinate and track report review process. Review all engagement reports from draft to final for format, grammar, consistency, and verification of content for work paper correlation. Template report generation, inclusion of client response, and follow-up. Issue final reports to clients and distribute client evaluations.
    • Create and manage client contract documents and track process through client, Quality and Legal reviews. Prepare follow up communications for outstanding agreements. Document special requirements related to accounting process.
    • Accumulate, organize, and file all project related client and consultant evaluation forms. Maintain tracking spreadsheet and provide metrics. Distribute feedback to consultants.
    • Validate reference information and document client contacts data is up to date with latest details for client referrals. Ensure authorization is on file for use of client references.
    • Review all engagement project audit files for completeness. Specifically, ensure each client engagement file upon completion of fieldwork contains all supporting work paper documentation. Maintain ongoing file documentation including proposals, contracts, surveys, etc.
    • Administer appropriate passwords and instructions to clients and quality team assessors for use of work paper IIA Fileshare program. Coordinate a smooth and secure process and all information/data for this process. Specifically, for large amounts of data and required secure processes concerning information needed to share among assessor/team, Quality and clients.
    • Maintain Quality policy and procedure manual. Update procedures to reflect current practice, update any new processes and document procedures that are in place but not in written format.
    • Manage, coordinate, and process Quality data analytic reporting to include but not limited to: business intelligence stemming from website, marketing promotions, assessment report results, survey data, proposal data, and quality assessment industry analysis.
    • Administer the secure work paper system and maintenance of access credentials.
    • Maintain and update tracking systems. Provide reporting of metrics and statistics from department activities.
    • Provide miscellaneous word processing support such as; correspondence, memos, reports and other documents for Quality as needed.
    • Assist with strategic initiatives and special projects, as assigned.

    Qualifications

    • Bachelor’s degree or equivalent from accredited college in a business discipline; three or more years related experience and/or training; or equivalent combination of education and experience.
    • Intermediate level of proficiency in excel.
    • Experience with an international organization is an asset to any role within The IIA, experience in internal audit or certification a plus.
    • Above average skills in paying attention to detail.
    • Ability to read and comprehend instructions, short correspondence, and memos. Ability to write executive correspondence.
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Multiple language skill is an asset to any role within The IIA.
    • Intermediate or higher ability to work in a computerized environment with an advanced knowledge of most Microsoft Office products.
    • Ability to work independently and multi-task.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Director, Chapter Relations

    Responsible for developing and supporting the strategic and tactical initiatives of The IIA’s North American Chapters. Sets the objectives for enhancing relations and communications, manages and provides service and support as specified in the Chapter Compact. Directs all major communications, services, and support provided to chapters.

    Essential Duties and Responsibilities

    • Direct The IIA’s NA chapter strategy, ensuring the growth and stability of The IIA’s chapters, providing guidance to chapter volunteer leaders on operational/ organizational issues and executes strategies that align with The IIA’s goals.
    • Serve as an advocate for IIA members through the chapter channel, including understanding, sharing insights on and delivering value in support of member needs.
    • Identify and match chapter-related risks, needs, and opportunities with best available IIA resources when and where they are needed.
    • Collaborate with other departments to leverage existing resources and foster a better understanding for member needs across The IIA through sharing member insights, chapter needs, etc.
    • Establish and implement operational plans, budgets, and forecasts and prepares analyses on variances to each during the year.
    • Oversee the chapter relations team while fostering collaboration with all IIA business units to develop the department’s communication and ongoing chapter initiatives and ensuring effectiveness.
    • Communicate throughout the organization internally and externally on key matters related to chapter trends, activities, needs, results, and performance aspects, both operational and financial in nature.
    • Participate in key IIA organizational meetings for development of integrated customer approaches, problem or issue identification, and resolution.
    • Travel for various IIA headquarters and chapter events and district workshops throughout the year as needed.
    • Serve as staff liaison to Chapter Relations Committee and chapters as appropriate, and assists VP, Membership Development and Engagement with special projects as needed.

    Supervisory Responsibilities

    Direct and lead three exempt positions. Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; establishing yearly goals and objectives and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    Bachelor's degree (B. A.) from four-year college or university and five or more years related experience and/or training. Masters (MA) or fifth year college or university program would be an asset. Experience with an international organization is an asset to any role within The IIA.

    Language Skills

    Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Multiple language skill is an asset to any role within The IIA.

    Other Skills and Abilities

    Good decision-making. Hard managerial skills such as organizational theory and practices. Soft managerial skills such as development of staff, constructive feedback, control.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Manager, International Conference

    The Manager of International Conference will be responsible for the development and execution of an annual international conference and additional ad hoc professional conferences for internal auditors held both inside and outside North America. Specifically, the Manager is responsible for conference planning. This position manages the volunteer and local marketing sub-committees, and collaborates with internal and external stakeholders, professional conference organizer (PCO), and host conference committee (HCC) to assist with logistics and operational processes.

    Essential Duties and Responsibilities

    • Collaborate with staff, senior level volunteers, and vendors; including professional conference organizer, local volunteers, host conference committee (HCC), and the Global Professional Development Committee (GPDC).
    • Serve as the liaison with the marketing account manager to review the marketing strategy for each event including all marketing collateral (brochures, emails, web sites, pocket guides, signage, social media, conference app, etc.) relating to conferences to ensure accuracy, timely and cost effective promotion of the event.
    • Manage specific registration aspects for setup; including special reports of analysis of trends to assist Director, International Conference.
    • Guide and assist the staff and volunteer groups assigned responsibilities related to future international conferences and oversees the timely completion of their respective deliverables utilizing the SmartSheet project management system.
    • Assist in forecasting monthly areas of responsibilities within the budget for the event.
    • Work with the specialist on managing speakers and client relationships, and the inventory and shipment materials.
    • May travel to conference sites to evaluate the ability of The IIA conference to meet the needs of the client base on an as-needed basis.
    • Collaborate with the Vice President and Director, International Conference, to develop and implement new conference programs outside of North America, contractual processes, including RFPs, vendor selection, negotiations, implementation, and delivery.
    • Assist with special projects as assigned by the Director, International Conference.

    Qualifications

    • Bachelor's degree (B.S./B.A.) or five to seven years related experience and/or training; or equivalent combination of education and experience.
    • Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
    • Must have experience responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
    • Background in writing speeches and articles for publication that conform to a prescribed style and format.
    • Experience effectively presenting information to top management, public groups, and/or boards of directors.
    • CMP is preferred.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Director, Human Resources

    The Director, Human Resources is responsible for the execution of the HR programs that support corporate objectives, including recruiting, motivating, and inspiring talent; administering a comprehensive employee benefits program; and overseeing the consistent and equitable administration of HR policies with all staff. The position directs the HR function in accordance with the policies and practices of The IIA and the HR profession’s best practices to attract, develop, and retain the talent critical to meeting the organization’s objectives. The Director of Human Resources is a consultant to the management team on all issues directly or indirectly impacting Human Resources.

    Essential Duties and Responsibilities

    • Act as advisor on human resources issues to all levels of employees throughout the company. Establish trust and credibility throughout the organization with management and the employees in order to effectively hear, understand, determine impact and solve problems related to the organization’s people.
    • Serve as the employee relations liaison for the organization, counseling employees and managers on conflict resolution, group interaction techniques, performance improvement plans, termination meetings and other issues as needed.
    • Work with legal counsel to evaluate sensitive labor relations issues and mitigate any risks to The IIA.
    • Work with immigration attorney to plan, prepare and obtain working authorization for non US citizens working for The IIA.
    • Develop recommendations for changes to pay practices with input from compensation consultant, utilizing various data sources such as salary surveys, economic research reports and hiring trends.
    • Assist with the annual compensation and incentive proposals for presentation to the Compensation Committee for final approval.
    • Partner with insurance broker to plan, negotiate and implement all health and welfare employee benefits insurance products to ensure that a competitive, cost effective program is offered. Plan and execute the annual open enrollment process of employee benefits plans including conducting open enrollment presentations, employee training, health fairs, and transitioning vendor relationships.
    • Serve as liaison with all health and welfare benefit vendors. Coordinate employee enrollment, termination, qualifying event changes, and reconciliation of monthly invoices for all benefit plans. Assist employees with benefit questions or inquires and assist in the resolution of issues or facilitate the escalation of the issue to the insurance broker or carrier for resolution.
    • Coordinate administration of Family Medical Leave Act, short term disability, and long term disability benefits. Investigate accidents/injuries and prepare reports for worker’s comp insurance carrier; assist in the coordination of worker’s compensation benefits as needed.
    • Develop and implement staffing strategies to identify talent within and outside the corporation for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within the company and work closely with management to identify essential skills and competencies required while guiding managers in the interview and selection process.
    • Prepare all official offer letters to candidates according to company guidelines and ensure successful on-boarding experience.
    • Complete annual benefits and compensation surveys. Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources and hiring practices.
    • Coach business partners to create and maintain a work environment with high morale and productivity.
    • Develop and implement action plans in response to employee opinion surveys including the implementation of recognition and performance programs and related policies.
    • Develop and maintain introductory and annual performance management processes, including annual training and implementation of process enhancements.
    • Work with senior management team and directors to design and implement leadership development training for IIA management staff.
    • Provide and coordinate HR training to staff on such subjects as performance management, harassment, annual open enrollment and other pertinent topics.
    • Streamline business processes to maximize efficiency and effectiveness within the department.
    • Assist with the development and management of the HR budget and report on budget variances.
    • Direct the HR team in planning and developing employee events such as holiday celebrations, all staff meetings, annual end of the year celebrations and impromptu celebrations throughout the year. (HR Manager & Specialist execute events)
    • Prepare all mandatory regulatory reporting such as EEO statistics, worker’s compensation data and unemployment reporting.
    • Oversee maintenance of HRIS system to ensure employee reporting is accurate and up to date.
    • Participate as a member of the The IIA retirement plan committee. Serve as plan administrator for all IIA 401(k) and 457 Plan matters including enrollment, plan amendments, records maintenance and annual audits.
    • Assist the Managing Director, Human Resources on various special projects throughout the year.

    Supervisory Responsibilities

    Manage staff in the Human Resource Department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for the overall direction, coordination, and evaluation of these units.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience:

    Bachelor's degree (B. A.) from four-year college or university plus seven to ten years broad based HR experience six of which must be at the management level. Masters (MA) or fifth year college or university program or SPHR would be an asset. Experience with an international organization is an asset to any role within The IIA.

    Reasoning Ability

    Methodical approach to problem solving. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Computer Skills

    Intermediate to expert level of competency with all Microsoft office products, specifically word, excel and power point. HRIS systems experience including report generation and manipulation is an asset.

    Certificates, Licenses, Registrations

    PHR or SPHR certification from the Society for Human Resource Management is preferred.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Instructional Designer

    Collaborates and consults with Learning Solutions’ Curriculum Development staff, subject matter experts, and internal stakeholders in the analysis, design, development, implementation, evaluation, and continuous improvement of IIA courseware. Ensures consistency of content and content design features across entire IIA curriculum. Enhances the courseware environment and participant experience by incorporating the use of innovative design elements into IIA curriculum. Identifies and implements improvements in training curriculum, courseware, and processes. Manages and maintains online training materials in the Learning Management System (LMS). Collaborates in authoring strategies and initiatives for The IIA’s expansion into online, on-demand training and development.

    Essential Duties and Responsibilities

    • Design and develop self-study courseware, using advanced instructional design methodologies that can be applied to various types of courseware, allowing SMEs to seamlessly provide content.
    • Design, develop, and implement professional development training curriculum and courseware for end-users.
    • Develop web-based learning and execute web-based learning strategies in conjunction with key stakeholders.
    • Design, conduct, and evaluate post-instruction outcomes, using current learning evaluation methods.
    • Author courseware using Microsoft Office and Articulate Storyline 2.
    • Develop curriculum objectives and assessments.
    • Design and develop complex, interactive courseware lessons with text, voice, sound, and graphics.
    • Report on task and deliverable completions.
    • Conduct quality assurance testing of produced content.
    • Ensure consistency with established design strategies.
    • Assist in management of courseware revision and maintenance cycles.
    • Ensure consistency with established course design strategies.
    • Perform other duties as assigned.

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Education and/or Experience

    A bachelor's degree from a four-year college or university and/or seven or more years of hands-on experience in instructional design and development with the ability to apply theoretical knowledge, exceptional course content writing abilities including objectives and mastery tests as well as video scribing for animation, using audio and high levels of user interactions for web and mobile delivery.

    Ability to write structurally sound course materials including visual storytelling in instructional designs, writing vignettes, storyboards, voiceover scripts, scenarios, role plays, and simulations. Ability to record dynamic voiceover audio is a plus.

    Certificates, Licenses, Registrations

    Professional training or instructional design certifications from organizations such as ASTD are preferred.

    Additional Key Competencies

    • The ability to use courseware templates using Microsoft Office and Articulate Storyline 2. The ability to write and produce high quality courseware, using multimedia authoring tools such as Storyline, Captivate, Studio, Camtasia, Engage, and/or Presenter. Eager to explore, learn, and apply new technologies.
    • Knowledge of SCORM and/or AICC technical standards, components, and compliances.
    • Create professional eLearning courses for integration with multiple LMS platforms.
    • Ability to think strategically and creatively while managing multiple assignments in a deadline-driven environment and consistently producing quality results.
    • Able to define problems, collect data, establish facts, and draw valid conclusions.
    • Ability to work independently and collaboratively, communicate effectively, and deliver/receive feedback gracefully in a team-oriented environment.
    • Ability to work in a collaborative environment, multitask, and work within aggressive timeframes with new and emerging responsibilities.
    • Have effective interpersonal, teamwork, and leadership skills.
    • Have sound judgment; excellent organizational and consulting skills.
    • Must be organized, able to act independently, have an eye for detail with the ability of putting ideas into tangible form.

    Computer Skills

    Expert ability to work in a computerized environment with a strong knowledge of most Microsoft Office products. Must have an aptitude to learn new software tools relating the content management.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

Top-100-2015.jpg​​