Skip Ribbon Commands
Skip to main content
Sign In
The Institute of Internal Auditors North AmericaBreadcrumb SeparatorAbout UsBreadcrumb SeparatorIIA Career Opportunities

IIA Career Opportunities

Established in 1941, The IIA is an international professional association of more than 150,000 members providing certification, education, research, and guidance. Our mission is to be the global voice of the internal auditing profession: advocating its value, promoting best practice, and providing exceptional service to its members.

One of the Top 100 Companies for Working Families

Every year since 2004, The IIA has been named one of the Orlando Sentinel's Top 100 Companies for Working Families. The Orlando Sentinel publishes the list annually to recognize organizations in Central Florida that provide a family-friendly work environment and benefits. To be considered, organizations must submit details of eligibility including their core employee benefits, family-related benefits, work environment, employee communication, and training and education offerings. The IIA 's outstanding benefits package, which helped us win this prestigious award, includes a 3% safe harbor contribution and a generous discretionary annual 401(k) contribution, comprehensive health and wellness programs, tuition assistance, generous time off, and a host of other valuable benefits.

A Diverse Staff and Volunteer Structure 

The IIA is committed to valuing and encouraging diversity within its staff, its overall membership, and its volunteer leadership. "Diversity" in a global context relates not only to sex, age, disability, sexual orientation, and race, but also to religion, national origin, and ethnicity. The IIA's goal is to achieve an environment of inclusion and strength created by a diverse staff and volunteer structure. The IIA provides equal employment and advancement opportunities to all individual and does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Employment decisions are based on merit, qualifications, and abilities. The IIA will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

IIA Career Opportunities

If you are interested in career opportunities at The IIA, please submit your résumé and cover letter with salary history to personnel@theiia.org. Please indicate the job opening in the subject line of your e-mail.

Current Job Openings
  •   Manager, Strategic Projects & Initiatives

    The Manager, Strategic Projects & Initiatives provides coordination and support to the Vice President, Research Foundation on various strategic, research, and departmental initiatives of The IIA Research Foundation (IIARF). In this capacity, the Manager performs a wide variety of assignments relative to in-depth projects such as the 2015 Common Body of Knowledge Study (the CBOK study), and other research or operational assignments as determined by executive staff leadership of The IIARF.

    Essential Duties and Responsibilities

    • Provide support for the 2015 CBOK study, a global study conducted every 5 years that involves more than 100 Institutes around the world and more than 250 volunteer leaders, staff, researchers, and authors including coordinating translation of CBOK into 20+ languages; managing the CBOK budget and forecast; and working with IT on the implementation of technologies to support the CBOK survey and reporting deliverables.
    • Work closely with the contract project manager of CBOK, The IIARF’s managing editor of content development, and the content development editor to develop and implement a comprehensive project plan, draft requests for proposals for CBOK reports and deliverables, coordinate contracts with researchers/authors, analyze data to support survey findings, and retrieve data to support researchers/authors and other end-users.
    • Work with the vice president to transform the CBOK study to a “Continuous” Body of Knowledge that will be updated on an ongoing basis through various IIA product/service lines, technologies (existing and new) through organization wide strategic planning and implementation.
    • Develop synergies with other surveys conducted by The IIA and The IIARF, and coordinate strategic initiatives designed to achieve the mission and goals of both organizations.
    • Assists in the development, monitoring, and reporting for CBOK and other strategic initiatives which may be assigned.
    • Serve as the essential point of contact for strategic initiatives assignments, as designated from time to time by executive leadership. This position will interface with The IIARF staff, IIA’s professional services staff, IIA professional practices staff, President’s Council members, IIARF Board of Trustees members, senior volunteer leaders, Institute CEOs and their staffs, stakeholders, and others to coordinate strategic projects assigned.
    • Coordinate effectively with all necessary departments to manage the projects, surveys, and initiatives as assigned.
    • Assist in developing the budget for each project/initiative under her/his supervision, working with appropriate personnel on the same. Monitor, forecast, and report back on performance versus budget, keeping expenses within approved levels while delivering desired results.
    • Interface with senior volunteer leadership, contractors, and service providers as appropriate to see that each task is successfully completed.
    • Work in cooperation with IT staff to leverage technology and business intelligence.
    • Identify synergies between various IIA departments to reduce redundancies in surveys, leverage knowledge, and draw connection points from research data.
    • Provide timely and relevant reports to the IIA president; IIARF executive director; Vice President, Research Foundation; and others on progress on initiatives and project assignments.
    • Develop presentations, timelines, and reports to be presented to board members, volunteers, and staff related to overview and deliverables on assignments.
    • Deliver effective presentations and updates to executive staff leadership, boards, committees, and others on progress on assignments.
    • Perform other duties as assigned.

    Supervisory Responsibilities

    There are no supervisory responsibilities for this position. However, the ability to supervise contract or temporary employees, as well as providing leadership to assist others in preparing work as requested by The IIARF executive director and the Vice President, Research Foundation, is essential.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Bachelor’s degree (BA/BS) or equivalent; plus up to five years’ related project management experience and/or training. Experience in internal audit, finance, or project management is preferred. Strong editorial skills and graduate studies/advanced degree are a plus. Excellent project management skills, time management skills, budget, and forecasting abilities with a keen attention to detail is required.

    Additional Key Competencies:

    • A well-organized, self-motivated individual with the ability work independently, under pressure, and within short time constraints to achieve results with a high degree of accuracy.
    • Ability to manage highly confidential or complex assignments, necessitating exposure to sensitive information requiring considerable discretion, judgment, and diplomacy as well as practical knowledge of the practices and procedures of the company.
    • Ability to work effectively in a global environment and across cultural boundaries. The Manager should be highly flexible, have strong organizational abilities, and excellent communication skills.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Manager, Internal Audit

    Internal Audit’s goal is to provide independent, objective assurance and consultative services designed to add value and improve The IIA’s operations and control environment. Under the guidance of the Chief Audit Executive and Director of Internal Audit (CAE), the Manager of Internal Audit will take part in evaluating the adequacy and effectiveness of The IIA’s systems of internal control. The Manager will also be responsible for performing audit assignments in accordance with The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

    The Manager of Internal Audit designs and conducts reviews of organizational, functional, and contractual activities to evaluate the effectiveness and efficiency of management controls and to determine whether organizational business units are performing their planning, accounting, or control activities in compliance with management instructions, IIA policies, internal procedures, and external regulations.

    Essential Duties and Responsibilities

    The following statements are intended to describe, in broad terms, the general functions and responsibilities of the Manager of Internal Audit. The following bullets should not be viewed as an exhaustive list of the specific duties and responsibilities.

    Under the direction of the CAE, the Manager of Internal Audit will:

    • Execute risk-based internal audits in accordance with the annual audit plan, as well as the completion of other audit assignments and projects as assigned. The Manager of Internal Audit, in conjunction with the CAE, will determine the scope of reviews.
    • Conduct risk assessments of business units and/or key business activities and recommend appropriate controls and/or actions to mitigate identified risks.
    • Review the suitability of internal control design and assess compliance with internal control procedures by (1) conducting interviews and (2) examining records, reports, operating practices, and other pertinent documentation.
    • Attend business unit meetings and/or conduct interviews to obtain an understanding of The IIA’s business units’ processes and procedures.
    • Conduct appropriate audit testing and identify reportable issues and dimension of risk.
    • In cooperation with the CAE, serve as an internal consultant and expert advisor to senior management by (1) completing audit or special project requests, (2) reviewing and/or researching concerns and issues, (3) serving as a project advisor, and/or (4) providing recommendations and requested analyses and information.
    • Complete workpapers by documenting audit scope, planning, fieldwork (e.g., audit procedures and tests), findings/observations, and recommendations in accordance with the Standards.
    • Prepare special audit and control reports by collecting, analyzing, and summarizing operational information and trends.
    • Contribute, as appropriate, in the year-end financial audit with the external auditor.
    • Research new or technical subjects when required to support audit or special projects.
    • Discuss audit findings and recommendations with Audit Champions.
    • Prepare audit reports in accordance with the Standards and The IIA Internal Audit Manual.
    • Assist in the development of the risk-based annual audit plan and in the execution of quarterly risk refreshes.
    • Coordinate with the CAE to track and verify the implementation of management actions addressing audit recommendations.

    Supervisory Responsibilities

    The Manager of Internal Audit has no direct reports. However, the CAE employs an intern and uses co-sourcing (i.e., third-party resources) to complete some audits and/or special projects. The Manager of Internal Audit will (1) direct and oversee the work of the intern and staff augmentation resources based on the work being performed and as assigned by the CAE and (2) perform supervisory reviews of the intern’s and contractors’ workpapers.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Minimum Qualifications

    • Bachelor's degree from four-year college or university preferably in Auditing, Finance, Accounting, Information Technology (IT), or Business Administration.
    • 4 years professional experience in auditing, which includes:
      • Analyzing data, documenting findings, and presenting observations.
      • Knowledge of Generally Accepted Accounting Principles and Standards.
      • Knowledge of proper audit techniques, procedures, and internal controls.
    • Excellent oral and written communication skills. Must be able to document work performed and conclusions/observations using proper spelling, grammar, and punctuation in a professional manner.
    • Strong analytical skills.
    • Ability to maintain confidentiality and safeguard sensitive information.
    • Ability to multi-task with minimal supervision.
    • Ability to pay close attention to detail to ensure strict accuracy.
    • Proficiency with Microsoft Office Suite.

    Desired Qualifications

    • Use of data analytics (e.g., ACL or IDEA).
    • CIA, CRMA, or CPA Certification.
    • Experience in the conduct of IT audits.
    • Use of audit management software (e.g., TeamMate).
    • Experience in conducting enterprise risk and/or fraud risk assessments.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Manager, Content Development

    The Manager, Content Development for Chief Audit Executive (CAE) Services develops and implements the operations plan for content planning, development, and delivery. This position will provide direction and management of product development and communication of business intelligence and thought leadership to key stakeholders including The IIA’s Audit Executive Center (AEC).

    Essential Duties and Responsibilities

    • Write and distribute content for the AEC in collaboration with subject matter experts.
    • Direct and provide oversight for product development and project management as it relates to content within CAE Services.
    • In collaboration with other CAE Services content manager, coordinate delivery of all AEC products and content via electronic media (i.e., podcasts, video, blogs).
    • Initiate, oversee, and manage facilitator/writer and edit assignments for all AEC content deliverables via electronic media.
    • Responsible for development and management of production calendar for product development and electronic delivery to the AEC members.
    • Oversee project management for creation, implementation, and deployment of ongoing projects.
    • Research third-party sources to obtain content for repurposing CAE-specific content to AEC members.
    • Provide reports, presentations, and other forms of communications to ensure key thought leaders and stakeholders have any necessary or requested information.
    • Manage intelligence and resource requests from key stakeholders including AEC members, volunteers, and staff to ensure timely and relevant products are developed and delivered.
    • Manage content delivery and ongoing exposure through the AEC website and publications.
    • Ability to market CAE Services’ products and services to internal and external stakeholders.
    • Act as department liaison at conferences or other functions.
    • Administrative functions as necessary such as budgeting and forecasting, marketing and promotion, and financial analyses.
    • KPI/metric creation, monitoring, and reporting based on outlined responsibilities.
    • Stay knowledgeable and current of the internal audit profession.
    • Travel, both domestic and international (approximately 20%).
    • Special projects as assigned by Director or Vice President.

    Supervisory Responsibilities

    This position has no supervisory responsibilities.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Bachelor’s degree (B. A.) or equivalent; preferably in Journalism, Project Management, Research, or Communications. Ability to manage complex projects within established timelines; results driven and execution oriented. Strong writing skills necessary. Ability to develop collaborative, positive working relationships with stakeholders both internally and externally.   Strong customer service and project management skills with an emphasis on scheduling, expectation management, and project status reporting. Experience with an international organization is an asset to any role within The IIA.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Account Marketing Manager

    The account manager assists IIA’s business units (internal clients) with the development and execution of marketing plans and strategies, by:

    • Building relationships and working collaboratively with internal clients and colleagues to develop and deliver effective marketing plans.
    • Providing effective guidance and recommendations to internal clients on effective marketing communications tactics against KPI metrics and goals.
    • Providing project management of marketing campaigns through conception to delivery.
    • Ensuring that budgets are adhered to for all projects assigned.

    Essential Duties and Responsibilities

    • Serves as main contact for internal clients for marketing needs.
    • Assists marketing department with budget input as needed.
    • Works collaboratively with director, marketing services and internal clients on all aspects of developing their marketing plans.
    • Manages the development of marketing plans that support the overall objectives of the marketing strategy and business goals.
    • Serves as a consultant to internal clients, presenting options and providing guidance on recommended courses of action to effectively communicate to target market segments.
    • Follows the marketing project life cycle from creation to completion.
    • Writes or supervises copywriting for marketing communications (advertisements, brochures, flyers, emails, social media posts, etc.); manages through the various approval stages, and prepares necessary items for layout by Graphic Designer.
    • Works closely with production and creative teams to manage the development of design concepts. Works closely with the client to develop, edit, and produce the final materials that meets the expectations of the client request and business/marketing strategy.
    • Coordinates production of items with traffic and production manager. Tracks the production cycle of all assigned marketing pieces keeping the client up to date on the progress. Responsible for the success of the final product.
    • Manages and facilitates the proofing/quality review process of all deliverables within their oversight and reviews all final proofs prior to the release of items for final production. This includes printed and digital materials and communications.
    • Provides available KPI metrics and statistics related to performance of marketing tactics on a consistent basis (clicks, opens, QR code links, source code data, page hits, etc.)
    • Provides information regarding the entry date of each piece to the market to assist business units in coordinating changes in product consumption with implementation of marketing tactics.
    • Collaborates with other account managers to ensure cross-promotion and bundling opportunities are leveraged when applicable.
    • Assists CMO and Director of Marketing Services, with special projects as needed.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Bachelor's degree (B. A.) from four-year college or university and five or more years related experience in advertising, marketing or a related field in an ad agency or internal marketing communications department of a large, matrix organization. Experience with an international organization is also an asset to any role within The IIA. Must have a foundational knowledge of marketing, strong project management, creative conceptualization, effective verbal/written communication and copywriting, presentation, and KPI metric reporting skills.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Marketing Automation Specialist

    The Marketing Automation Specialist is responsible for the administration of The IIA’s Marketing Automation platform, Silverpop’s Engage. This includes managing the dissemination of The IIA’s official email communications, as well as the creation of newsletters, landing pages, and web form templates at a global level to meet organizational goals.

    Essential Duties and Responsibilities

    • Serve as the subject matter expert for using SilverPop’s Engage Automation Platform. Provide day-to-day system maintenance and configuration of the marketing automation systems, as well as acting as the first line of program/system support.
    • Work with internal and external technology partners to understand system functionality and road maps.
    • Design, build, and execute marketing campaigns and components in marketing automation software (e-mail, nurture, lead scoring).
    • Build and maintain HTML templates, emails, forms, and landing pages. Underpin activity tracking and CRM integration. Design database queries to reach target audiences for email and marketing campaigns. Liaison with IIA database personnel to ensure accuracy of results.
    • Work with sales and marketing teams to translate marketing requirements into functional campaigns within marketing and sales systems.
    • Develop documentation, and provide support and detailed training to end users.
    • Routinely audit user practices to ensure compliance with CAN-SPAM, CASL, and other privacy and spam legislation/regulation.
    • Work closely with marketing managers, the digital team, and content creators to maximize program effectiveness.
    • Provide frequent performance analysis and regular status reports, reporting on program/campaign key performance indicators and marketing funnel metrics. Make recommendations that enhance performance results.
    • Manage a high-volume and fast-paced production schedule; build, test, launch, and update multiple campaigns.
    • Ensure that all approval processes are executed appropriately prior to final email.
    • Special projects as assigned by the Director, Marketing Operations.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Bachelor’s degree in marketing, design, website development, or communications as well as two to three years related experience and/or training. The ideal candidate will be knowledgeable of efficient use of marketing automation systems; experience with Silverpop’s Engage platform is a plus. Experience in an international organization would be an asset.

    Other Skills and Abilities

    Must possess experience in or working closely with Information Systems and Marketing Operations. Must have experience establishing and maintaining system documentation and training materials. Excellent organizational skills; capacity to manage multiple priorities and tasks simultaneously, cross-functional teams and communicate with all levels of management.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Marketing Specialist

    Serves as a specialist to the marketing team to support product and service marketing plan implementation through management of appropriate marketing tactics and channels. The marketing specialist will support the marketing manager to build relationships and work collaboratively with the marketing team and business unit partners, resulting in effective marketing plans and management of the tactics for campaigns. The primary skill sets include foundational marketing knowledge, project management, coordination of mass-marketing communications/promotions, project schedule/budget maintenance, copywriting/editing development/coordination, and production coordination.

    Essential Duties and Responsibilities

    • Support the development of marketing collateral and execution of tactical plans that support the overall objectives of the marketing strategy.
    • Serve as the key project manager and coordinator of tactics/deliverables.
    • Ensure that messages are supportive of and consistent with marketing strategies.
    • Coordinate email, mass mailings, and communications campaigns/materials.
    • Coordinate the development of multimedia: video, social media, publications, and web.
    • Write and/or edit copy for marketing collateral (advertisements, brochures, flyers, emails, social media posts, etc.).
    • Coordinate production of items with traffic department. Track the production cycle of all assigned marketing pieces while keeping the account managers and business units up to date on the progress.
    • Support the development of performance reporting of marketing metrics and tactics (clicks, opens, QR code links, source code data, page hits, etc.).

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

    Bachelor's degree (B. A.) from four-year college or university, one or more years related experience and/or training in marketing, communications, or a related field; or equivalent combination of education and experience. Experience with an international organization is an asset to any role within The IIA.

    • Good communications skills.
    • Ability to operate under pressure and meet deadlines.
    • Good project management skills.
    • Sound understanding of the principles of marketing and integrated campaigns.
    • Strong understanding of social and digital channels and effective strategies to leverage them in support of marketing goals.
    • Excellent copywriting skills – ability to rework technical text for a broader audience.
    • Ability to manage a campaign budget.
    • Creative and innovative.
    • Good attention to detail.
    • Team player – works to ensure team goals are met or exceeded.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

  •   Manager, Marketing Automation

    The Manager of Marketing Automation is responsible for the administration of The IIA’s Marketing Automation platform, Silverpop’s Engage. This includes oversight of The IIA’s email communication strategy and managing the dissemination of The IIA’s official email communications, as well as the creation of newsletters, landing pages, and web form templates at a global level to meet organizational goals. This person will provide technical insight and create solutions to increase email campaign responses, improve tracking and overall ROI of email marketing automation efforts. This individual must have proven experience with B2B demand generation marketing and a strong command of marketing automation systems such as SilverPop, Pardot, Marketo, and/or Eloqua.

    Essential Duties and Responsibilities

    • Work with the Director of Digital Marketing to create, produce, and execute a Demand Generation Plan to include email marketing, nurture programs, lead-gen forms, webinars, and live events.
    • Analyze the current email marketing strategy and provide insights to improve the current approach and make suggestions on best practices and tools to use.
    • Implement testing methodologies (e.g., A/B and multivariate testing) on campaigns to improve conversion rates (content, email templates, landing pages, offers, etc.) to optimize campaign results.
    • Develop and execute nurture campaigns that will help convert existing prospects to qualified sales leads, and existing customers to fully adopted proponents.
    • Serve as the subject matter expert for using SilverPop’s Engage Automation Platform.
    • Provide day-to-day system maintenance and configuration of the marketing automation systems, as well as acting as the first line of program/system support.
    • Provide strategic guidance and feedback to internal marketing team in support of more effective and ROI-driven use of email communication channels.
    • Work with internal and external technology partners to understand system functionality and road maps.
    • Design, build, and execute marketing campaigns and components in marketing automation software (e-mail, nurture, lead scoring).
    • Build and maintain HTML templates, emails, forms, and landing pages.
    • Underpin activity tracking and CRM integration.
    • Design database queries to reach target audiences for email and marketing campaigns.
    • Liaison with IIA database personnel to ensure accuracy of results.
    • Work with sales and marketing teams to translate marketing requirements into functional campaigns within marketing and sales systems.
    • Develop documentation and provide support and detailed training to end users. Routinely audit user practices to ensure compliance with CAN SPAM, CASL, and other privacy and spam legislation/regulation.
    • Share leading practices and work closely with marketing managers, the digital team, and content creators to maximize program effectiveness to support greater awareness and more effective use of email communications.
    • Provide frequent performance analysis and regular status reports, reporting on program/campaign key performance indicators and marketing funnel metrics. Make recommendations that enhance performance results.
    • Manage a high-volume and fast-paced production schedule; build, test, launch, and update multiple campaigns.
    • Ensure that all approval processes are executed appropriately prior to final email and make enhancements to email development processes as opportunities are identified.
    • Special projects as assigned by the Director, Digital Marketing and Managing Director, Marketing Operations & Analytics.

    Supervisory Responsibilities

    This job will supervise one Marketing Automation Coordinator.

    Qualifications

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required. Bachelor’s degree in marketing, design, website development, or communications as well as two to three years related experience and/or training. The ideal candidate will be knowledgeable of efficient use of marketing automation systems; experience with Silverpop’s Engage platform is a plus. Experience in an international organization would be an asset.

    Other Skills and Abilities

    Must possess experience in or working closely with Information Systems and Marketing Operations. Must have experience establishing and maintaining system documentation and training materials. Excellent organizational skills; capacity to manage multiple priorities and tasks simultaneously, cross-functional teams and communicate with all levels of management.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to hr@theiia.org.

  •   Business Intelligence and Financial Analyst

    This position is a shared service designed to develop, implement and manage a process to identify and analyze business intelligence (BI) and support the financial planning, analysis and projection activities for The IIA’s Learning Solutions and Event Solutions (LS and ES) product lines. BI initiatives include analyzing product line performance, industry trends, competitive landscape and emerging activities within the internal audit profession to drive business strategy and future product development for The IIA’s seminars, eLearning and conference offerings. The BI Analyst will be responsible for collaborating with other product line managers in order to assist in the development of new business opportunities. Financial analyst activities include budgeting, forecasting, expense management and capital budgeting for projects.

    Essential Duties and Responsibilities

    • Analyze business intelligence (BI) related to demographics, engagement, purchase patterns, participation, satisfaction, interests, competition, member/customer behavioral, attitudinal and demographic data and more for The IIA’s seminars, eLearning, and conference activities.
    • Develop profiles and identify trends to aid in the identification, development, launch and promotion of enhanced services/products and new business opportunities specially related to professional development offering; and evaluating the performance of marketing and communication related activities (i.e. conversion tracking).
    • Apply advanced quantitative methods, data mining, modeling, and analytical tools to identify member/customer insights to create effective communication and targeted marketing programs that build relationships and drive sales for LS and ES product lines.
    • Design and execute various analytic initiatives using various advanced modeling/statistical techniques. Analytic exercises include: customer segmentation, customer engagement, customer visitation/ordering behavior, acquisition/retention modeling, customer life-time value metrics, offer effectiveness and response modeling, etc.
    • Prepare timely and actionable analyses, forecasts, and recommendations for assigned projects to ensure achievement of LS and ES business objectives.
    • Provide support and analysis for revenue and expense tracking, budgeting, monthly forecasting and management of capital projects.
    • Develop and manage reports and presentations that track financial progress, support budget assumptions, and back new initiatives.
    • Analyze data from annual “membership and consumer profiles” that include statistics by ethnicity, gender, age, member types, firm counts for each membership category/personas, to identify and understand purchasing trends and professional development needs in order to influence future product development.
    • Performs market research and monitoring specific to Learning Solutions and Event Solution product lines using internal and external sources; specifically, online tools and internal databases. Includes working directly with Director, Marketing Operations & Research; and Manager, Market Research and Analytics; and North American Director of Finance.
    • Manage requested ad hoc report requests and data.
    • On a scheduled basis, distributes relevant reports to appropriate stakeholders.
    • Monitor fields of interest to the function such as technology opportunities and internal and external environments for development of new business processes that increase efficiencies and advance the business objectives of LS and ES.
    • Collaborate with LS and ES teams to implement and report on progress recommendations developed from intelligence reporting including creating appropriate business plans as required.
    • Participate in management meetings related to intelligence reporting.
    • Other duties as assigned by the VP of Learning Solutions, VP of Event Solutions, North American Chief Operating Officer, and Chief Marketing Officer.

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Bachelor’s degree or equivalent from a four-year college in a related field (business, mathematics, or social sciences) and five or more years’ related experience and/or training; or equivalent combination of education and experience. Knowledge of internal audit, planning, budgeting, and event planning would be an asset. Experience with an international organization is an asset to any role within The IIA.

    Apply Today

    For immediate consideration, please submit your cover letter, resume, and salary history to HR@theiia.org.

  •   Director, Environmental, Health, and Safety Audit Center

    The Director, Environmental, Health, and Safety (EHS) Audit Center is responsible for developing and supporting the strategic and tactical initiatives of The IIA’s EHS Audit Center. Sets the objectives for enhancing relations, communications, and overall value proposition with the EHS audit community including content development, product and service delivery, training, and networking. Responsible for working with key business units to grow EHS membership and professional advocacy efforts, strengthen marketing and brand awareness within the EHS sector, and represent The IIA and the EHS Audit Center at industry/profession events including conferences, roundtables, and speaking engagements.

    Essential Duties and Responsibilities

    Strategy Development and Implementation
    • Through outreach, research, and prior experience, understand the needs of EHS auditors.
    • Work collaboratively with other IIA departments to develop a strong value proposition to attract and retain EHS members.
    • Advocate on behalf of EHS members within the organization to maintain support for the ongoing growth and development of the EHS Audit Center resulting in a vibrant and engaged community.
    Relationship Management and Membership Growth
    • Partner with the membership team to recruit and retain EHS members including participating in the development of membership growth and retention campaigns.
    • Provide reports, presentations, and other communications to ensure key thought leaders and stakeholders have any necessary or requested information.
    • Provide expert knowledge to key stakeholders including EHS members, volunteers, and staff.
    • Lead cross-sharing and cross-promotion of activities between the EHS Audit Center and other IIA business units.
    • Act as the liaison to the EHS Advisory Board.
    EHS Audit Center Operations
    • Direct all product and service strategies and delivery of benefits within the EHS Audit Center.
      • Maintain the EHS Audit Center website including content development, design, approval, and layout.
      • Manage EHS social media activities.
      • Oversee development and delivery of twice monthly EHS newsletter and manage partnership/contract with author.
    • Create, document, and manage processes for EHS operations.
    • Develop the budget including forecast and financial analyses and manage the resources of the EHS Audit Center within the approved budget.
    • Create KPI/metrics to measure the success of the various activities within the EHS Audit Center and monitor and report as necessary.

    • Training and Event Planning
    • Create, manage, and deliver conferences, roundtables, webinars, virtual symposia, and other educational events to EHS members both in-person and virtually.
    • Oversee the EHS networking events and collaborate with The IIA’s Learning Solutions team to ensure the effective delivery of all workshops.
    • Plan, coordinate, and deliver EHS workshops and roundtables.
      • Manage event calendar.
      • Liaison with The IIA’s Learning Solutions team for roundtables held in conjunction with IIA conferences.
      • Coordinate speakers and facilitators.
      • Finalize event activities and discussion points.
      Professional Advocacy
    • Utilize expert knowledge and experience to engage key stakeholders in advocating for the profession.
    • Collaborate with the Professional Practices Department, the Director of NA Advocacy, and the Director of Corporate Communications to develop and implement a strategy for advocating for the EHS auditing profession.
    • Communicate the value of EHS auditing to key stakeholders via meetings, presentations, and other events.

    • Marketing and Brand Awareness
    • Collaborate with marketing department to develop strategy and promotional campaigns for the EHS Audit Center.
    • Provide expert knowledge and guidance to Marketing staff in the design, development, and implementation of marketing materials and activities.
    • Represent The IIA and the EHS Audit Center at events and conferences hosted by other professional organizations.
    • Travel, both domestic and international (approximately 20%).

      Special projects as assigned by Managing Director, Industry Centers, supervising Vice President, supervising Chief Officer, or President & CEO.

      Supervisory Responsibilities

      Supervises one full time manager, collaborating and overseeing all aspects of the EHS Audit Center and providing services to the EHS audit community. This position is responsible for the overall direction, implementation, and coordination of operational and strategic activities.

      Qualifications

      To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below give further details and are representative of the knowledge, skills, and/or abilities required.

      Bachelor’s degree (B. A.) or equivalent, preferably in business or a business related field; five to seven years’ related experience preferably in EHS auditing or comparable fields.

      Certifications or Licenses

      Certified Professional Environmental Auditor (CPEA), Certified Internal Auditor (CIA), Certified Association Executive (CAE) or other related professional or business designations are preferred but not required.

      Apply Today

      For immediate consideration, please submit your cover letter, resume, and salary history to personnel@theiia.org.

    Top-100-2014.jpg