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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorCertificationBreadcrumb SeparatorCertification Online Testing — Available Now

CIA and CRMA Test From Home

Certification Online Testing — Available Now

To support the continued professional development of certification candidates around the world and in response to mass Pearson VUE test center closures, The IIA has adopted online testing to enable candidates to take the Certified Internal Auditor® (CIA®), Certification in Risk Management Assurance®️ (CRMA®️), and CIA Challenge exams from home. We are partnering with Pearson VUE to offer this testing option for a period of 3 months starting April 29, 2020.*

Online Testing Video 

Regarding Customer Service inquiries:

Due to an unusually high volume of support cases with this new offering, you may experience a slower response time from IIA Customer Support than usual. We will respond to your request on a first come, first served basis as soon as possible. Thank you for your patience.


What Is Online Testing?

Online testing allows candidates to take an IIA certification exam using their own computer in their home, their office, or remotely in other acceptable locations. Visit the Pearson VUE online proctoring page for system requirements and additional information. Click on the image below to watch a short video to learn more.

Online Testing Experience 

Pricing: Exam Availability by Language and Pricing

For your reference, below is the availability schedule for online testing by language and exam. You may register for an exam today, but must wait until the exam is available in your language to schedule.

Visit the certification pricing webpage for fee information.

​Examination ​Language ​Date Avai​lable
​CIA Exam Part 1, Part 2, Part 3 ​English April 29, 2020
​CRMA Exam ​English May 6, 2020
​CIA Exam Part 1, Part 2, Part 3 ​Japanese May 6, 2020
​​CIA Challenge Exam for Specialty Programs ​English May 21, 2020
​​​​CIA Exam Part 1, Part 2, Part 3 Chinese Traditional, French, German, Indonesian, Korean, Portuguese, Russian, Spanish, Thai, and Turkish May 27, 2020
​​​​​CIA Exam Part 1, Part 2, Part 3 Arabic​ June 1, 2020
​​CIA Exam Part 1, Part 2, Part 3 ​Czech and Polish June 3, 2020
​​​​​CIA Exam Part 1, Part 2, Part 3 Hebrew June 4, 2020
​​CIA Exam Part 1, Part 2, Part 3 ​Italian June 9, 2020

Online testing is not offered in all markets including Cuba, mainland China, North Korea, Slovenia, Sudan and Syria.

Greeters/Proctors/Tech Support are available in English only.

Check-In Procedures

To prepare and understand the check-in procedures and system requirements for online testing, visit the Pearson VUE Online Proctor page and click “run system test”. Download the application and follow the prompts; this process is identical to checking in for your upcoming exam. This program will also test your system to determine if it meets the requirements needed to take the exam via online testing.

English – PearsonVUE System Test
Japanese – PearsonVUE System Test

Taking your Exam via Online Testing

Now that you have made the decision to continue with your certification program via online testing, please follow the below steps to begin your exam.

  1. Log into your CCMS account.
  2. Select “Access Pearson VUE” on the CCMS home page. [View example]
  3. Under “Open Online Exams” on your Dashboard click the scheduled examination link. [View example]
  4. Select “Begin Exam”.
  5. You will be asked to download the OnVUE application and run the program.
  6. Complete the check-in process by following the screen prompts (you may use a mobile phone or your computer webcam). Be sure to have your Government Issued ID ready.

Accessing Score Reports

Approximately 24 hours after you have completed your exam, you will receive a system-generated email to notify you that your exam score is available. You may also check your score online by logging into your CCMS profile and selecting “Access Pearson VUE” then select “View Score Reports”.

Possible Scenarios for Candidates  Who Wish to Take Their Exam via Online Testing

The below list of scenarios are for candidates who are currently considering online testing but may have questions related to their current status. Please review the below most common scenarios prior to contacting IIA Customer Support.

​Possible Scenario ​Solution
​I am currently approved into a program but have not registered for an examination.
  1. ​Log into CCMS
  2. Click "Manage My Program"
  3. Click the exam in the left navigation bar under TEST to register for an examination
  4. Click "Register" and complete the registration process
I am currently registered for an examination before April 28, 2020, but have not scheduled an appointment.
  1. ​Log into CCMS
  2. Click "Help" and then click on "OPEN NEW CASE"
    - Request to schedule your exam (indicate which exam) via online testing
    - From the "Category" dropdown menu, select "Internet Exam with Online Proctor (OP)"
    - From the "Subcategory" dropdown menu, select "Request OP- Delivery for Existing Registration"
  3. The IIA will respond to your case with additional details and instructions to schedule via online testing
​I am currently registered for an examination before April 28, 2020 and have already schedule an appointment at a test center for a date after online testing will be available in my language.
  1. ​Log into CCMS
  2. Click "Manage My Program"
  3. Under "TEST" in the left navigation bar, click on the exam that you have already scheduled
    - Click “Manage My Appointment”
  4. In "Upcoming Appointments", click the exam you wish to change
  5. Cancel your appointment. Reschedule fees have been waived through the month of June 2020
  6. Click "Return to Testing Program website" from the left navigation bar.
  7. Click "HELP" and then click "OPEN NEW CASE"
    - Request to schedule your exam (indicate which exam) via online testing
    - From the "Category" dropdown menu, select "Internet Exam with Online Proctor (OP)"
    - From the "Subcategory" dropdown menu, select "Request OP-Delivery for Existing Registration"
  8. The IIA will respond to your case with additional details and instructions to reschedule via online testing
I currently registered for an exam after April 28, 2020 and have already scheduled an appointment at a test center for a date after online proctoring will be available in my language and would like to take this exam via online testing.
  1. ​Log into CCMS
  2. Click "Manage My Program"
  3. Under "TEST" in the left navigation bar, click on the exam that you have already scheduled and click "Manage my Appointment".
  4. In "Upcoming Appointments", click the exam you wish to change
  5. Cancel your appointment. Reschedule fees have been waived through the month of June 2020
  6. Reschedule your examination via online testing.
​I already have an exam appointment scheduled at a testing center and want to keep my appointment at the testing center. ​You may keep your currently scheduled exam appointment at the testing center. There is no additional action needed. To determine if your local testing center is open please contact PearsonVUE directly.

Access CCMS ​​

FAQ

Exam Prep Resources

As you embark on earning your certification, The IIA is here to support your journey with the resources and tools to pass. Get prepped now: