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​Access CCMS

The IIA's Certification Candidate Management System (CCMS) is a powerful, user-friendly application to help you apply for, complete, and maintain your certifications and related information.

After you log in, you’ll be able to:

  • Apply for IIA certification programs.
  • Register for IIA certification examinations.
  • Review your certification status.
  • Review your next steps in the certification process.
  • Update your personal information.
  • Review your credential and exam history.
  • Contact IIA Customer Relations.

 

Cancelations and Reschedule Fee Waiver Extended

Pearson Vue testing centers are beginning to open globally and with the availability of online testing, allows greater flexibility for candidates to take their exams. Therefore, until further notice The IIA has extended the fee waivers for:

  • exam reschedule
  • exam cancelation
  • program extensions

While there is not a scheduled end date, we will provide a two week notification prior to reinstating these fees. Fees to extend exam authorization or program window are no longer waived and can be purchased via CCMS.

Candidates whose programs will expire within the next 60 days must make an extension request by submitting a new case in the CCMS. For expirations greater than 60 days, an extension may be purchased in CCMS for an additional fee. All cases will be reviewed and approved on an individual basis.

CCMS User Scenarios

For the most up-to-d​ate information about test center information, please visit PearsonVUE's COVID-19 update page (https://home.pearsonvue.com/coronavirus-update)
The test center has closed and you have received a cancelation notice from PearsonVUE Contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule in CCMS.
(Reschedule fees are waived.)
Your test center is open, but you would like to reschedule existing appointment due to COVID-19 concerns Contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule in CCMS.
(Reschedule fees are waived.)
You are unable to reschedule your examination before the appointment date due to high call center volume Open a new Help case in CCMS.
(Reschedule fees are waived.)
You would like to reschedule your existing appointment for other personal reasons Contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may reschedule in CCMS.
You need to extend your exam authorization or program window as it expires and you are unable sit for you examination due to COVID-19 concerns Open a new Help case within your CCMS profile.
You have applied, but have not been approved into the program Please access CCMS and upload your supporting documents. If your application is expired, please open a new Help case in CCMS.
You have applied and approved into a program Register for an examination in CCMS.
You have registered but not yet scheduled an examination. Contact PearsonVUE directly at www.pearsonvue.com/iia/contact or you may schedule in CCMS.
Other special circumstance Please access CCMS and open a new Help case.

Existing Exam Appointments

If you have a confirmed exam appointment during this period, you may continue to sit for this appointment. Please see the following chart for instructions regarding specific circumstances for candidates and certification holders.

CCMS FAQS

Exam Security

The IIA, the Professional Certifications Board, and Pearson VUE take exam security seriously because the value of your certification depends on it. That’s why IIA Global created an Exam Security Team to enhance processes and procedures and increase investigative measures to protect The IIA’s exam intellectual property (IP).

Unauthorized possession, reproduction, publication, or disclosure of any examination materials, including storing or disclosing examination questions to any person or entity by any means before, during, or after the examination, is prohibited by copyright laws and can result in candidate disqualification or other appropriate censure. Studying from recalled test content is also improper and can lead to severe penalties. If you are aware that an exam has been exposed, do not purchase such materials. Report the incident to The IIA at examsecurity@theiia.org. Additional information can be found on the Exam Security page or within the Certification Handbook.

CIA and CRMA Test From Home 

Candidates from the following countries must refer to their local IIA Institute web-site or contact their local representative for more information about local certification processes:


The information contained on this website pertains to all other countries.