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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorNewsBreadcrumb SeparatorBlog: The Lost Art of Persuasion

Read Richard Chambers' Latest Blog
The Lost Art of Persuasion

In his blog, IIA President and CEO Richard Chambers, CIA, QIAL, CGAP, CCSA, CRMA, shares his personal reflections and insights on the internal audit profession. Here's an excerpt from his latest post:

When everyone shouts, no one listens. That truism is more relevant today than ever. From politics to social media, the prevailing approach to discourse is to shout down or vilify those who disagree. It seems the art of persuasion has fallen out of favor. But internal auditors cannot allow themselves to be caught up in the fervor of de rigueur intransigence.

In order to effect positive change in organizations, we must make those on the receiving end of our recommendations and reports more open, comfortable, and amenable to what we have to say. Internal auditors must embrace the art of persuasion.

Read the full blog post from IIA President and CEO Richard Chambers.