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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorNewsBreadcrumb SeparatorBlog: ​​Uber: Hot New Company, Same Old Problem — Culture

Read Richard Chambers' Latest Blog
​​Uber: Hot New Company, Same Old Problem — Culture

In his blog, IIA President and CEO Richard Chambers, CIA, QIAL, CGAP, CCSA, CRMA, shares his personal reflections and insights on the internal audit profession. Here's an excerpt from his latest post:

​Uber, the ride-sharing service that has been the darling of the upstart business world, recently suffered through a brutal series of reputational hits. By any standard, the list of miscues was a public relations nightmare: allegations of sexual harassment from a former engineer; firing of a new vice president for similar allegations at his former place of employment; a lawsuit alleging theft of driverless car technology; and an embarrassing video surfacing of Uber co-founder Travis Kalanick berating — get this — an Uber driver.

​Did I mention a second vice president resigned just as questions of the company's culture and business practices were being raised?

​​It must have felt like a never-ending Monday.

​Some might look at Uber's unquestioned financial success and write off this series of calamities as a run of bad luck compressed into a short time frame, or as USA Today put it, "Uber's terrible, horrible, no good, very bad week." However, that would be a mistake. The events that unfolded are much more likely to be symptoms of a bigger problem — an unhealthy culture.

Read the full blog post from IIA President and CEO Richard Chambers.