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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorLearning and EventsBreadcrumb SeparatorFrequently Asked Questions Conferences

​Frequently Asked Questions — Conferences

  •   How do I purchase a registration for an IIA conference?
    • Registration for The IIA's conference and any other events are not confirmed or reserved until full payment is received. It is highly recommended that payment is provided at the time of registration to guarantee a seat within the conference or event. All invoice payments are due thirty (30) days from the invoice date. No invoices will be issued within thirty (30) days prior to a conference or event. Payment by credit card or wire transfer is required within thirty (30) days prior to a conference or event.
    • Registration rate is determined by the date payment is received by The IIA. Please plan accordingly, as it may take ten (10) or more business days for a wire transfer or mailed check to reach The IIA. Should we receive payment after a registration rate deadline, your account will be adjusted to reflect the current due amount. Entrance to the conference and all related events is contingent upon full payment.
    • Payment Options
      • Pay by credit card now.
      • Request an invoice to pay by credit card, check, or wire transfer (registration is not confirmed or reserved until full payment is received).

        Please contact the IIA Customer Relations Department to request an invoice for payment.
        US: +1-407-937-1111
    • We offer a variety of ways to register and pay for IIA conferences, which are typically two and a half day events offered at locations around the United States. Choose the payment method most convenient for you:
      • Online: To register using a credit card, visit and select the training & events tab. When you have located and selected your conference, simply complete your registration online. The IIA accepts American Express, Discover, MasterCard, and Visa.
      • Phone: Call Customer Relations at +1-407-937-1111 from Monday through Friday, 8:30 a.m. – 5:00 p.m. ET to prepay. If you request an invoice a minimum deposit of US$495 per person is required at the time you register.
      • Group Registration: To register a group of 4 or more, email with each registrant’s name and contact information (address, telephone email address), conference title, and date. Include a purchase order and/or contact information for payment. Group invoices will be sent, but individual confirmations will not be issued until payment is received.
  •   Will I receive Continuing Professional Education (CPE) hours for attending an IIA conference?

    When you attend this conference you are eligible to earn continuing professional education (CPE) credits, depending on the number of sessions you attend. Attendance will be tracked via scanner at the door. The IIA’s educational programs are acceptable for fulfilling CPE requirements, which ensure that internal auditors comply with the specific standards on education in The IIA’s International Standards for the Professional Practice of Internal Auditing.

    The IIA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: Your CPE certificate will be emailed to you two to four weeks post-conference to the email address used to register for the conference.

  •   How do I receive my CPE certificate?

    CPE certificates are emailed 2-4 weeks after the close of a conference.

  •   What meals will be served at the conference?

    Continental breakfast is provided each morning prior to the scheduled start time. There will be morning and afternoon refreshment breaks for full-day sessions, and lunch will be provided for full-day sessions or where expressly indicated.​

  •   What hotel should I stay at during the conference?

    Hotel information will be sent to you with a confirmation letter. A block of rooms has been reserved at a special rate and will be filled on a first-come, first-served basis. Please contact the hotel directly; remember to make your room reservations early and mention The IIA or the conference name to be assured a room at the special rate. After the allocated rooms have been filled, reservations may be made at the regular room rate if space is available.​

  •   What should I wear?

    For your comfort, business casual is appropriate. We suggest you dress in layers as the temperature in the meeting rooms can vary considerably.​

  •   What happens if there is a schedule change?

    At times it might be necessary to cancel or reschedule a conference after receipt of a confirmation letter. The IIA will provide advance notice of any changes and in doing so will not be responsible for penalties related to the canceling or rescheduling of airfares, lodging, etc.​

  •   What if I change my mind?
    Cancellations must be made in writing before the event's start date. There is no cancellation fee for cancellations received 30 days before the event start date. A nonrefundable service charge of US $295 will be charged for cancellations within 30 days before the event start date. No refunds will be given for cancellations 2 weeks prior to the event start date. All requests for refunds will be processed within 30 days following the program. Fees, courses, and program content are subject to change without notice.​
  •   How do I become a member of The IIA?

    Interested in becoming a member of The IIA and taking advantage of the many benefits – including discounted registration fees? Please visit Join The IIA to join today. Membership affords not only significant savings on conference registration, but also premier access to the  standards-setting and guidance-producing body of the profession. Exclusive networking opportunities and savings on world-class training are just a few of the many benefits enjoyed by over 199,000 members worldwide.

  •   How can I qualify for the Certified Internal Auditor (CIA) application fee waiver by attending an IIA conference?

    The IIA will waive the initial application fee (up to US$200 value) for those who attend select IIA-sponsored conferences.

    To receive a copy of the application fee waiver form, please send a request to with proof of having attended an IIA-sponsored conference*, or submit a new incident on your Certification Candidate Management System (CCMS) profile. Prior to submitting your request via CCMS, you must submit a copy of your CPE certificate through the new Document Upload Portal.

    Once completed, submit your application through your CCMS profile.

    The application fee waiver offer is valid for one year from the course completion date. This offer cannot be retroactively applied, and no refunds for the application fees will be issued in part or whole.

    *This offer is not valid for attending an IIA Regional Conference; the Financial Services Exchange; the Governance, Risk, and Control Conference; or where otherwise noted.

  •   How can I qualify for savings at the Internal Audit Foundation Bookstore by attending an IIA conference?

    Get 10 percent off your order and free shipping and handling in the United States and Canada when you purchase IIA-published Bookstore products on site during select IIA conferences. Or mail in your order using the special order form available on site at the conference. The mail-in offer is only valid for orders received by The IIA within two weeks of the program's completion date.​

  •   Who do I contact if I have a complaint?

    If you have any concerns you would like addressed, please contact The IIA’s Customer Relations team at:

    IIA Customer Relations
    1035 Greenwood Blvd., Ste, 401
    Lake Mary, FL 32746

  •   In my country/territory, I must apply for a visa to attend a conference being held in the United States, and that requires an invitation to the event. Can you send me an invitation?

    The IIA is happy to provide an invitation letter to accompany your visa application after full payment is received. We recommend that as soon as you register and pay the full registration fee, contact with your request. You will receive a PDF printable file on IIA letterhead via an email attachment.

    If you requested the invitation letter but are unable to acquire a visa for travel, The IIA will refund your registration fee in full.