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2021 All Star — Know Before You Go Las Vegas, NV

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2021 All Star — Know Before You Go Las Vegas, NV

Monday, November 8 – Wednesday, November 10, 2021

We look forward to hosting you at the 2022 All Star Conference in Las Vegas, NV! Take a moment before you arrive in Vegas to review some key information to ensure you have a great conference experience!

What health and safety precautions are being taken on site?


Per Nevada Emergency Directive 047, The Cosmopolitan of Las Vegas requires all guests and employees, fully vaccinated or not, to wear masks while indoors on property.

Hand Sanitizer Stations

Hand sanitizing stations have been placed throughout the resort, including at all desks, podiums, counters, elevator lobbies, entrances, convention spaces, and throughout public spaces and the casino. Disinfectant wipes are also available throughout the casino and elevator lobbies to sanitize buttons.

Social Distancing

The event is held entirely on the fourth floor, accessible via the Chelsea Tower elevators, which will limit interaction with other hotel guests. Tables and chairs in the session rooms will be arranged to provide social distancing.

What health and safety precautions are being taken by The Cosmopolitan?

There is nothing more important than the health and safety of our guests, our CoStars, and the Las Vegas community. As we welcome you to The Cosmopolitan of Las Vegas, we have made an extensive range of enhancements to contribute to the wellbeing of all of those that visit the resort. While some of these changes may vary the experience and feeling you have become accustomed to in the past, it is with our commitment to your safety and security in mind that we have taken these advanced measures. Visit The Cosmopolitan’s Health & Sanitization Guidelines for more information.

Time Change

Daylight Saving Time ends at 2 a.m. on Sunday, Nov. 7, 2021, when the clocks will turn back by one hour, at which time Standard Time begins. The conference will run in Pacific Standard Time.

Where is the All Star Conference located at The Cosmopolitan?

The All Star Conference is located on the fourth floor at The Cosmopolitan, accessible via the Chelsea Tower elevators.

Where is Registration?

Conference Registration is located at the Belmont Registration Desk on the fourth floor, accessible via the Chelsea Tower elevators.

  • Sunday, Nov. 7: 7:30 a.m.–5:00 p.m. PST
  • Monday, Nov. 8:  7:00 a.m.–5:00 p.m. PST
  • Tuesday, Nov. 9:  7:30 a.m.–4:30 p.m. PST
  • Wednesday, Nov. 10: 7:30–11:30 a.m. PST

Speaker Registration is located at the Belmont Registration Desk on the fourth floor, accessible via the Chelsea Tower elevators.

  • Sunday, Nov. 7: 7:30 a.m.–5:00 p.m. PST
  • Monday, Nov. 8: 7:00 a.m.–5:00 p.m. PST
  • Tuesday, Nov. 9: 7:30 a.m.–4:30 p.m. PST
  • Wednesday, Nov. 10: 7:30–11:30 a.m. PST

What is the general dress code for the conference?

The dress code for the conference is business casual.

How much does internet access cost?

Complimentary wireless internet access is available for all hotel and non-hotel guests visiting The Cosmopolitan, except in the meeting/function space. Access and speeds may vary based on user’s location in the resort.

Wi-Fi in the meeting space is provided complimentary to All Star attendees. Directions for how to connect will be provided on site.

How do I access the All Star Conference App?

Link for 2021 All Star Conference app:

The 2021 All Star Conference app is downloadable to most mobile devices and PCs and gives you access to up-to-the-minute schedules, information about our sponsors and exhibitors, speaker presentations, and more:

  • Log into multiple devices with the same account information and same settings
  • Save bookmarked sessions
  • Save notes
  • Exchange contact information
  • Add information to “My Schedule”

To log into the app for the first time, you will need to create a password. Click the “reset password” button on the login page and enter the email address you registered with.

Where can I download presentations?

Download the conference app on your smart device. In your mobile device application store, search for The Institute of Internal Auditors.

You may also access the app via your computer by going to

Presentations can be found in the app’s schedule on The IIA’s conference event. Click on the “Handouts” icon.

NOTE: Not all presenters make their presentations available for attendees post conference.

How do I earn CPE credits?

Attendees must scan their badge at the self-scanners located outside of each session room prior to entering and remain in the room during the entire session. You will only need to scan once for each session you attend.

When/how do I get my NASBA CPE certificate?

Approximately 4 to 6 weeks after the conference, you will receive your CPE certificate via email. Your CPE certificate will be emailed to the email address used to register for the conference.

How do I complete the conference evaluations?

Session evaluations can be completed in the conference mobile app by selecting the schedule icon, choosing the session you attended, and clicking on the survey icon. Each session will have a survey icon available in the schedule. If you are not utilizing the mobile app and would still like to provide your feedback on the session, you can access all of the evaluations by visiting

The overall conference evaluation will be sent to you via email on the last day of the conference. Your participation after the conference is greatly appreciated.

All evaluations for the conference will close on Friday, November 19, 2021.

What’s for lunch?

Monday, Nov. 8

Regional American Buffet

Mixed Lettuces
Strawberries, Radishes, Shaved Fennel, Toasted Pistachios, Champagne Vinaigrette

Chef’s Salad
Baby Iceberg Lettuce, Belgian Endive, Smoked Turkey, Hard Boiled Eggs, Tomato, Cucumber, Shredded Cheese, Peppercorn Ranch

Waldorf Salad Lettuce Cups
Apples, Celery, Walnuts, Grapes, Gem Lettuce, Creamy Dressing

Rosemary & Garlic Pork Porchetta With Root Vegetables, Natural Jus

Glazed Smoked Salmon
Roasted Artichokes, Asparagus and Sautéed Mushrooms, Hazelnut Vinaigrette

Rotisserie Chicken
Seasonal Vegetables, Creamy White Wine Thyme Sauce

Creole Red Beans and Rice, Scallions and Spices (Vegan)
Haricots Verts, Toasted Almonds and Onions

Seasonal Fruit Salad

Red Velvet Mousse Cake
Mint Chocolate Chip Whoopie Pies
Lemon Cheesecake

Tuesday, Nov. 9

Santa Fe Buffet

Machete Chopped Salad (GF)
Pickled Onions, Black Beans, Sweet Corn, Spicy Pepitas, Crumbled Cotija Cheese, Tomato-Cumin Dressing

Grilled Elote Salad
Red Onions, Peppers, Red Radish, Queso Fresco, Lime Crema, Tajin Spice

Seafood Aquachile With Lime, Cucumber, Onion, Cilantro

Tortilla Chips

Build Your Own Street Tacos
Cochinita Pibil – Citrus, Spice, and Achiote Roasted Pork
Steak Picado – Beef Simmered With Tomatillos, Green Peppers, and Onions

Onion and Cilantro Relish, Lime, Sliced Radish, Serrano Peppers, Salsa Roja, Grilled Nopales Salsa, Avocado Salsa, Corn Tortillas

Chicken Braised in Mole Sauce (GF) Toasted Pepitas, Cilantro, Red Onions

Cheese Enchiladas With Red Sauce, Asadero Cheese, Mexican Crema, Cilantro

Spanish Rice and Jalapeno Black Beans 

Alfajores Cookies
Margarita Tarts
Horchata Tres Leches


Where and when is the Welcome Reception being held?

The Welcome Reception will be held on Monday, Nov. 8, from 5:30–6:30 p.m. PST in the Exhibit Hall in the Mont-Royal Ballroom.

What time is check-in and check-out at The Cosmopolitan?

Check-in time is 3:00 p.m. and check-out time is 11:00 a.m.

What is included in the daily resort fee?

  • Unlimited local, toll-free, and domestic long-distance phone calls
  • Fitness center access
  • Tennis court access
  • Complimentary self-parking
  • Complimentary valet parking

Are there refrigerators in the hotel rooms at The Cosmopolitan?

All rooms come with a mini refrigerator and fully-stocked minibar that offers unique snacks and cocktails.

Is there a place to store my luggage on the last day of the conference?

For assistance with baggage check-in, check-out, and storage, please call the bell desk from a house phone.

Is there wheelchair access at the hotel?

The hotel is wheelchair friendly. There are several elevators throughout the hotel and convention center, and all areas of the hotel are accessible. For more information, call the hotel general manager at +1-702-698-7000.

Where can I get something to eat at the hotel?

Dining is reinvented at The Cosmopolitan with a one-of-a-kind restaurant collection featuring world-class flavors and authentic dining options by famed restaurateurs. Whether you’re looking for a casual spot to enjoy lunch or a nightlife-infused dinner experience, the Restaurant Collection at The Cosmopolitan of Las Vegas features an array of unique culinary destinations from around the world.

Where can I make copies/print?

Located on Level 3 of The Chelsea Tower, adjacent to Gracia Commons, a full-service FedEx Office Print and Ship Center is available to meet all of your business needs.

Hours: Monday – Friday from 9:00 a.m.–5:00 p.m., Saturday and Sunday from 9:00 a.m.–2:00 p.m.
Phone: +1-702-207-2724

Is there a fitness center at the hotel?

State-of-the-art fitness centers are located in both The Chelsea Tower and The Boulevard Tower. They are appropriate for guests 16 years of age and older.

Chelsea Tower: Located on level 14, open daily from 6:00 a.m.–6:00 p.m., hotel key required to gain access
Boulevard Tower: Located on level 15, open daily 24 hours, hotel key required to gain access
Phone: +1-702-698-7171

Is there a spa at the hotel?

The Sahra Spa, Salon & Hammam is a full-service Las Vegas spa, replete with a state-of-the-art fitness center. Guests are invited to enjoy our invigorating vitality pool with experiential monsoon rain showers, steam room, sauna, and cool mist room experience prior to and after their services.

Location: Level 14, The Chelsea Tower
Hours: Monday – Thursday from 9:00 a.m.–6:00 p.m., Friday – Sunday from 9:00 a.m.–8:00 p.m.
Phone: +1-855-724-7258

How much does parking cost?

Registered hotel guests receive complimentary self and valet parking.

Self-parking rates for anyone not staying at the hotel:

  • 0–1 hour: Complimentary
  • 1–4 hours: $15
  • 4–24 hours: $18
  • 24+ hours: $18 per day (or additional portion thereof)
  • Motorcycles and two-wheeled vehicles are exempt from parking fees.
  • Locals receive complimentary self-parking for 3 hours.

Valet parking rates for anyone not staying at the hotel:

  • 0–4 hours: $25
  • 4–24 hours: $35
  • 24+ hours: $35 per day (or additional portion thereof)

What is the smoking policy at the hotel?

Smoking any substance, including cigarettes, cigars, pipes, e-cigarettes, hookah, vaping, marijuana, and any other substance, inside a guest room is strictly prohibited.

Guests are permitted to smoke lawful substances outside on their terrace, provided they (i) use the ashtray located on the terrace and (ii) close the guest room door (so smoke does not enter the guest room).

It is not lawful to smoke, consume, possess, or distribute marijuana products (whether recreationally or for medicinal purposes) or any other illegal substance anywhere at the resort, including in guest rooms or on terraces. Any paraphernalia commonly associated with marijuana or any other illegal substance is also strictly prohibited anywhere at the resort, including in guest rooms or on terraces.

Any such substances and products are subject to immediate confiscation. Any violation of this policy will result in a smoking fee of $500.00 (plus applicable taxes), additional cleaning fees of $500.00 (minimum) and any additional fees and costs that may be incurred to deep clean and/or repair a guest room.

Violation of this policy may result in eviction and/or trespass from the resort.

Does The Cosmopolitan provide transportation?

The Concierge at The Cosmopolitan can arrange any transportation requests, including shuttle, sedan, and limousine services to and from the airport, as well as arrange for any transportation needs you may have during your stay. Please contact the Concierge by calling +1-877-893-2003 or emailing for more details.

Where do I go to get ground transportation at McCarran International Airport in Las Vegas?


Taxis are available in Terminal 1 on the east side of Baggage Claim outside exit doors 1 – 4, and in Terminal 3 outside Level Zero.

Ride Share (Uber, Lyft)

Terminal 1: The Ride Share pick-up is located on level 2 of the parking garage.

From Baggage Claim, take the elevator near door #2 up to level 2. Cross the pedestrian bridge on level 2 to the Terminal 1 Parking Garage.

Terminal 3: The Ride Share pick-up is located on the Valet level of the Terminal 3 parking garage. From Baggage Claim, take the elevator near door #52, #54, or #56 up to level 1. Cross the pedestrian bridge on level 1 to the Terminal 3 Parking Garage.

For further information about transport options from the airport, visit for more information.

Basic Information of Interest

Location Details

The Cosmopolitan of Las Vegas
3708 Las Vegas Boulevard South
Las Vegas, NV 89109

Hotel: +1-702-698-7000 or +1-877-551-7778
Concierge: +1-877-893-2003


If you have an emergency during your stay, please dial 911.

In-house Emergencies

Dial #55555 or from a house phone or +1-702-698-1911 from an outside line.

Hotel Security

For non-emergencies, call +1-702-698-1911.

Closest Urgent Care

Elite Medical Center, 150 East Harmon Avenue, Las Vegas, NV 89109, +1-702-546-0911

Open 24 hours

Closest Hospitals

Sunrise Hospital, 3186 South Maryland Parkway, Las Vegas, NV, 89109, +1-702-731-8000

Desert Springs Hospital, 2075 East Flamingo Road, Las Vegas, NV 89109, +1-702-733-8800

Closest Pharmacies

CVS Pharmacy, 3758 South Las Vegas Boulevard, Las Vegas, NV 89109, +1-702-262-9284
Minute Clinic available

Walgreens, 3717 Las Vegas Boulevard South, Suite 100, Las Vegas, NV 89109, +1-702-262-0635

Closest 24 Hour Pharmacy

Walgreens, 3339 Las Vegas Boulevard South Las Vegas, NV 89109, +1-702-369-8166

Local Sales Tax


Time Zone During the Conference

Pacific Standard Time (PST), UTC/GMT – 8 hours

* At 2:00 a.m. on Sunday, Nov. 7, 2021, Daylight Saving Time ends. Clocks will turn back by one hour at the time when Standard Time begins.