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2020 Financial Services Exchange 

2020 Financial Services Exchange Program

Sept. 14–15, 2020
Omni Shoreham Hotel
Washington, D.C.

The Financial Services Exchange is an exceptional event, tailored to deliver leading insights and the latest trends to internal auditors working in the financial services industry. The Exchange features a unique blend of keynote presentations, along with concurrent and general sessions focused on governance and risk, professional improvement and advancement, regulatory and compliance, and technology.

Consistently drawing more than 500 attendees, the Exchange attracts CAEs and their direct reports from across North America and brings them together in Washington, DC, the epicenter for federal regulatory organizations. No other event offers this type of value by creating an atmosphere for regulators and internal auditors in banking, insurance, and asset management to exchange ideas, network with peers, and share best practices.

Attendees can earn 15 CPE credits.

Learning Objectives

  • Gain insights from policymakers and regulators to stay current on trending regulatory matters.
  • Learn scalable implementation-ready solutions to address challenging issues in areas like internal audit management and key risks facing the financial services industry.
  • Prepare for industry changes (e.g., new regulations, geopolitical issues, technological disruption, etc.) by sharing forward-looking ideas with industry leaders.
  • Gain perspective that can take your internal audit function beyond providing assurance to becoming a trusted advisor to key stakeholders.
  • Earn 15 CPE credits.

Exchange Agenda

Subject to change.

Opening Keynote Speaker

Todd Buchholz

How to Compete in a Global Economy

Todd Buchholz
Former White House Director of Economic Policy and CNBC Regular

General Sessions

Julie Scammahorn

Internal Auditor’s Role in the New Normal – Sound Bite featuring

Julie Scammahorn, CIA, CRMA, Senior Executive Vice President and Chief Auditor, Wells Fargo & Company

Doug Wilbert

The Road to Resiliency – Building a Robust Audit Plan for Operational Resilience

Doug Wilbert
Managing Director, Risk and Compliance

Theresa (Terry) Grafenstine

Operational Resilience in the Face of a Pandemic

Theresa (Terry) Grafenstine, CIA, CPA, CISSP, CISA, CRISC, CGEIT, CGMA
Chief Auditor, Cyber, InfoSec, Continuity of Business, O&T Risk, and Third Parties

Role of Audit in Business Continuity

Seth Morgan, CIA
Deputy Chief Auditor, US Audit

Kevin Bertscha

Kevin Bertscha, CPA
Managing Director, Internal Audit
Pershing, a BNY Mellon Company

Traci Brown

Liar, Liar, Pants on Fire

Traci Brown
Fraud Busting, Body Language Expert

Closing Keynote Speaker

Session Information Being Finalized

​Sunday, Sept. 13
​1:00–5:00 p.m. ​Registration & Customer Relations
​Monday, Sept. 14
​7:00 a.m.–5:00 p.m.
7:00–8:30 a.m.
8:30–9:45 a.m.
9:45–10:15 a.m.
10:15–11:15 a.m.
11:30 a.m.–12:30 p.m.
12:30–1:30 p.m.
1:30–1:50 p.m.
1:50–2:50 p.m.
3:00–4:00 p.m.
4:00–4:15 p.m.
4:15–5:30 p.m.
5:30–6:30 p.m.
​Registration & Customer Relations
Continental Breakfast
Opening Keynote
Networking Break
Concurrent Sessions
Concurrent Sessions
Dessert/Networking Break
Concurrent Sessions
Concurrent Sessions
Networking Break
General Sessions 2
Welcome Reception
​Tuesday, Sept. 15
​7:30 a.m.–4:00 p.m.
7:30–8:30 a.m.
8:30–9:45 a.m.
9:45–10:05 a.m.
10:05–11:05 a.m.
11:15 a.m.–12:30 p.m.
12:30–1:30 p.m.
1:30–2:00 p.m.
2:00–3:15 p.m.
3:15–3:45 p.m.
3:45–5:00 p.m.
​Registration & Customer Relations
Continental Breakfast
General Session 3
Networking Break
Concurrent Sessions
Concurrent Sessions
Dessert/Networking Break
Concurent Sessions
Networking Break
Closing Keynote

Our conference team is hard at work, developing a world-class educational program. Please check back often for details.​