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Auditing IT Change Management

Course Description

Technology consistently changes an organization’s IT environment, including its processes, systems, programs, and applications. IT change management refers to the processes with which those changes are managed. In today’s business landscape, organizations are bombarded with requests to improve or update existing application functionality and implement necessary patches to help secure those applications; and in some cases, to comply with relevant regulatory requirements. Managing the flow of requests should be handled efficiently and effectively to avoid mishaps, rework, unintended consequences, or even system failure.

This course will help internal auditors understand the governance, risks, and controls associated with IT change management; how to assess the operational efficiency of processes involving change management; and how to provide assurance over IT change management. Participants will discover tools that will help them to obtain and evaluate evidence of accurate change management assertions, and foster an environment for organizational success.

Learning Objective(s):

  • Define IT change management.
  • Identify types and sources of change.
  • Summarize roles and responsibilities related to IT change management.
  • Describe the role of patches in the IT change management process.
  • Describe preventative, detective, and corrective controls necessary for effective IT change management.
  • Describe best practices for providing assurance over effective change management.
Course Duration: 0.16 day(s)
CPEs Available: 1.6
Knowledge Level: Basic
Field of Study: Auditing
Advance Preparation: 
Delivery Method: QAS Self-Study