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Building a Sustainable Quality Program

Course Description

Print-friendly Course Description and Outline

An internal audit activity demonstrates its commitment to quality by meeting the expectations of its stakeholders while continuing to improve the effectiveness and efficiency of its operations. A successful quality assurance and improvement program (QAIP) is crucial to achieving this goal.

Building an effective QAIP is similar to establishing a total quality management program, where products and services are analyzed to verify they meet stakeholder expectations, operations are evaluated to determine their efficiency and effectiveness, and practices are assessed to confirm their conformance to standards. Once the QAIP has been established, sustaining it requires leaders who are responsible for setting the proper tone in support of quality.

This course will help you learn how to build and maintain an effective QAIP, leading to a successful external quality assessment.

Course Objectives

  • Identify the Standards related to building a sustainable quality program.
  • Identify the Core Principles and associated Standards related to building a sustainable quality program.
  • Identify opportunities to improve the quality and value of internal audit services.
  • Demonstrate the ability to build the two key components of an effective QAIP: ongoing and periodic assessments.
  • Demonstrate the ability to develop a QAIP that exemplifies quality and continuous improvement.
Course Duration: 2 day(s)
CPEs Available: 16
Knowledge Level: Intermediate
Field of Study: Auditing
Prerequisites: 

Participants should have 3-5 years' experience in internal audit.

Advance Preparation: 

​None

Delivery Method: eLearning (Group-Internet-Based); On-site Training (Group-Live); Seminar (Group-Live)

Quality Standards and Recommended Guidance

  • Interpret both mandatory and recommended guidance in the IPPF regarding establishing a quality assurance and improvement program (QAIP).
  • Discuss key concepts of Standard 1300.
  • Clarify key elements of the Practice Guide “Quality Assurance and Improvement Program.”

Quality Assurance Process Model

  • Explain the quality assessment process model and use its related tools as described in the Quality Assessment Manual published by The IIA to identify areas of focus for a quality assurance and improvement program (QAIP).
  • Clarify the purpose of the quality assessment process model’s four segments: Internal Audit Governance, Internal Audit Staff, Internal Audit Management, and Internal Audit Process.
  • Contrast the purpose and use of the quality assessment process tools — planning guides, surveys, interview guides, and programs.
  • Identify any possible areas of focus for a quality assurance and improvement program QAIP.
  • Highlight key areas of focus for a QAIP, based on survey responses.

Quality Assurance – Internal Audit Process

  • Design an ongoing quality assessment of internal audit process.
  • Interpret IPPF guidance related to quality assurance of internal audit processes.
  • Apply the planning guide to identify and prioritize any gaps related to quality assurance of internal audit processes by performing a self-assessment involving the relevant IPPF guidance.
  • Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit processes.
  • Developing the key elements of an ongoing monitoring review process that you can implement in your internal audit activity.

Quality Assurance – Internal Audit Staff

  • Design a periodic quality assessment related to internal audit staffing.
  • Interpret IPPF guidance related to quality assurance of internal audit staffing.
  • Applying the planning guide to identify and highlight any gaps related to quality assurance of internal audit staffing by performing a self-assessment involving applicable IPPF guidance.
  • Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit staffing.
  • Develop the key elements of a periodic self-assessment of internal audit staffing.

Quality Assurance – Internal Audit Management

  • Design a periodic quality assessment related to management of the internal audit activity.
  • Apply the planning guide to identify and highlight any gaps related to quality assurance of managing the internal audit activity by performing a self-assessment involving the applicable IPPF guidance.
  • Clarify the relevant criteria for assessing conformance to IPPF guidance related to quality assurance of managing the internal audit activity.
  • Develop the key elements of a periodic self-assessment of managing the internal audit activity.

Quality Assurance – Internal Audit Governance

  • Design a periodic quality assessment related to Internal Audit Governance.
  • Interpret IPPF guidance related to quality assurance for governance of the internal audit activity.
  • Apply the planning guide to identify and highlight any gaps related to quality assurance for governance of the internal audit activity by performing a self-assessment involving the applicable IPPF guidance.
  • Clarify relevant criteria for assessing conformance to IPPF guidance related to quality assurance for governance of the internal audit activity.
  • Develop the key elements of a periodic self-assessment for governance of the internal audit activity.

Building the Periodic Internal Assessment

  • Design a comprehensive periodic internal assessment including key assessment activities, timing of their performance, and resource requirements to complete them.
  • Assess the readiness of the internal audit activity for an external quality assessment.

Developing Metrics and Reporting for the QAIP

  • Develop metrics and design reports of results of your internal audit QAIP.
  • Interpret key concepts from practice guide “Measuring Internal Audit Efficiency and Effectiveness”
  • Identify metrics to measure performance of the QAIP.
  • Clarify reporting requirements for QAIP contained in the IPPF.
  • Design reporting options to communicate results of the QAIP.

​Most courses can be delivered through on-site training. You might be surprised that the organization leading the profession is just as committed to the delivery of affordable training.

Contact us by calling +1-407-937-1388 or send an e-mail to GetTraining@theiia.org.

LocationsDates
eLearning
eSeminar
Details and pricing
November 6-15,
2018
Planet Hollywood Resort & Casino Las Vegas
Las Vegas, NV
Details and pricing
November 13-14,
2018
Embassy Suites Hotel - Phoenix Biltmore
Phoenix, AZ
Details and pricing
February 12-13,
2019
Micro Tek Training Facility - New York
New York, NY
Details and pricing
April 9-10,
2019
Hilton Garden Inn - New Orleans, LA
New Orleans, LA
Details and pricing
June 4-5,
2019
Embassy Suites - Lake Buena Vista
Orlando, FL
Details and pricing
July 16-17,
2019
Micro Tek Training Facility - Chicago
Chicago, IL
Details and pricing
August 13-14,
2019
Micro Tek Training Facility - Washington, DC
Washington, DC
Details and pricing
October 15-16,
2019
Hotel Palacio Del Rio
San Antonio, TX
Details and pricing
November 4-5,
2019
Bally's Las Vegas Casino
Las Vegas, NV
Details and pricing
November 12-13,
2019