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Communication Skills for Auditors

Course Description

Print-friendly Course Description and Outline

Successful auditors are effective communicators, clearly conveying thoughts, ideas, and suggestions during meetings, presentations, interviews, and negotiations with audit customers and executives. As you move through your career, it’s important to develop your own communication style, learn how to respond to the styles of others, get your message across clearly, maintain poise, and project your own professionalism.

During this course, auditors at all levels will learn the best practices for presentations, interviewing, negotiations, and practice techniques for mastering public speaking.

Through facilitator presentations, group discussions, case studies, practical exercises, and individual coaching and feedback, participants will learn to see themselves as others see them, in terms of style and the impressions they create, and increase their ability to reach negotiated agreements in a wide range of audit situations.

 

The TRACOM Group is a workplace performance company. TRACOM is best known for their original development of the world-famous SOCIAL STYLE Model™, a proven model for building interpersonal and selling skills. The SOCIAL STYLE Model™ is used in this course.

Course Duration: 4 day(s)
CPE Hours Available: 32
Knowledge Level: Basic
Field of Study: Communications
Prerequisites: 

​None

Advance Preparation: 

​None

Delivery Format: On-site Training (Group-Live); Seminar (Group-Live)

The Communication Model

  • Classic definitions of sender, receiver, medium, and message
  • Application of the model to various types of communications

Social Styles and Communications

  • Style preferences and behaviors
  • Recognition of styles
  • Impacts of styles on communications
  • Communications between and among differing styles

Best Practices for Presentations

  • Characteristics of presentations
  • Types of presentations, including audit-committee presentations and opening, status, and exit meetings
  • Presentation best practices, including organization of content, visual factors, and vocal factors
  • Ways to handle fear of presentations
  • Use of presentation visual aids

Best Practices for Interviewing

  • Purposes for interviews
  • Stages of the interview
  • The interviewing relationship
  • Listening skills
  • Questioning skills
  • Response skills

Best Practices for Negotiations

  • Characteristics of negotiations
  • Separation of people from problems
  • Distinctions between interests and positions
  • Creation of options
  • Alternatives to negotiated solutions
  • Strategies for hostile negotiations​

​Most courses can be delivered through on-site training. You might be surprised that the organization leading the profession is just as committed to the delivery of affordable training.

Contact us by calling +1-407-937-1388 or send an e-mail to GetTraining@theiia.org.

LocationsDates
Micro Tek Training Facility - New York
New York, NY
Details and pricing
April 22-25,
2014
Wynn Las Vegas
Las Vegas, NV
Details and pricing
June 16-19,
2014
Micro Tek Training Facility - Chicago
Chicago, IL
Details and pricing
October 7-10,
2014
Micro Tek Training Facility - New York
New York, NY
Details and pricing
December 16-19,
2014