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Control Self-assessment: Facilitation Skills

Course Description

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​It’s one thing to have a firm understanding of control self-assessment (CSA), it’s another to become a successful facilitator of a CSA workshop.

In this dynamic course, participants will join fellow auditors and CCSA candidates in presentations and practice CSA workshop facilitation techniques, as well as group discussions, case studies, practical exercises, self-assessments, and individual coaching and feedback sessions. Through these highly interactive sessions, you will gain an understanding of the important role workshops play in the CSA process, grasp the power of the group decision process, and learn how to evaluate, review, and report results.

This course satisfies the facilitation requirement for Certification in Control Self-Assessment (CCSA) and is the ideal follow-up for auditors who have completed Control Self-assessment: An Introduction or have a solid understanding of CSA concepts.

Course Duration: 2 day(s)
CPE Hours Available: 16
Knowledge Level: Intermediate
Field of Study: Communications

Control Self-assessment: An Introduction or equivalent knowledge/experience

Advance Preparation: 


Delivery Format: On-site Training (Group-Live); Seminar (Group-Live)

​CSA Background

  • Learn how others are using CSA
  • Identify others with whom you may want to further share CSA experiences
  • Practice your presentation skills
  • Help identify good presentation skills, and those needing improvement

The Art of Facilitation

  • Learn generic facilitator responsibilities
  • Learn additional responsibilities of CSA facilitators
  • Learn how to effectively handle various personality types in a workshop
  • Learn how making decisions individually is different than reaching consensus in a group
  • Begin practicing facilitation and recording skills 

Preparing for a CSA Workshop

  • Learn the steps necessary to prepare for a CSA workshop
  • Understand the hierarchical nature of business objectives
  • Practice your interviewing skills
  • Discuss selection of workshop participants
  • Discuss commonly asked questions about CSA
  • Practice your facilitation and recording skills

CSA Workshop Practice

  • Practice facilitating the identification of controls to meet an objective, in a simulated CSA workshop
  • Practice identifying objectives for use in CSA workshops
  • Practice recording data for a workshop
  • Provide feedback to others as they practice their facilitation skills
  • Role-play various personality types to provide others experience in handling different workshop situations

​Most courses can be delivered through on-site training. You might be surprised that the organization leading the profession is just as committed to the delivery of affordable training.

Contact us by calling +1-407-937-1388 or send an e-mail to