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Dashboards — The Metrics Tool to Manage Your Department

Course Description

Print-friendly Course Description and Outline

​In an effort to build a successful audit department, it is critical to understand and recognize the key drivers and deliverables to building and sustaining an audit department. With this program, auditors at all levels will be able to understand, discuss, and develop an internal dashboard to measure and ensure team success.

Attendees will gain a foundation of knowledge of defining a true dashboard, the process of building, identifying, managing, and reporting a custom audit dashboard. The development and management of quality measure identification and tracking will be discussed as well as the suggested techniques and methods to address any opportunities for improvement noted in your new metrics.

Each participant will leave with a dashboard template, including criteria requirements and the beginning metrics for their own department. Even if your department has already implemented a dashboard, this is an excellent opportunity to benchmark your metrics, share, and develop new metrics.

Course Duration: 2 day(s)
CPE Hours Available: 16
Knowledge Level: Intermediate
Field of Study: Auditing
Advance Preparation: 
Delivery Format: On-site Training (Group-Live)

Internal Audit Responsibilities

  • Identification of critical delivery responsibilities
  • Audit process standards
  • Review cycles
  • Recommendations to have or not

Dimension of Quality

  • Defining the concept
  • Differentiating internal and external reviews
  • Audit methodology requirements


  • Definition and benefits
  • Determining measures
  • Creating performance criteria

Managing the Process

  • Metrics leader role and responsibility
  • Capturing and reporting data
  • Dashboard cycle

Results and Action

  • Data interpretation
  • Action plan ownership and tracking
  • ICONS methodology

Development and Evaluation

  • Create customized dashboard
  • Evaluate and improve existing dashboards​

​Most courses can be delivered through on-site training. You might be surprised that the organization leading the profession is just as committed to the delivery of affordable training.

Contact us by calling +1-407-937-1388 or send an e-mail to