Root Cause Analysis Tools and Techniques

Root cause analysis (RCA) is a technique for finding the core causes for problems an organization may face. Auditors can use a variety of identification and measurement tools for determining the root cause of the issues they analyze.

Learning Objective(s):

• Identify controls testing and business process analysis concepts.
• Identify root cause identification and measurement.
• Identify common tools for root cause analysis as they relate to internal auditing.