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The Institute of Internal Auditors North AmericaBreadcrumb SeparatorLearning and EventsBreadcrumb SeparatoreLearningBreadcrumb SeparatorMembers-only Webinar: Cracking The Decency Code, The Leader’s Path to Integrity and Trust

IIA Members-Only Webinar Series

Cracking The Decency Code, The Leader’s Path to Integrity and Trust

September 15, 2020
1:00–2:00 p.m. ET

IIA NA Members Only Register Now  Not an IIA NA Member? Join Now

Every absence of decency where decency is needed dilutes the culture of an organization. Institutionalized decency gives everyone in the organization important clues about what its values are and how committed it is to the expression of their values. Research indicates that tone at the top and executive leadership remain essential to creating cultures of decency. New research by the Ethics and Compliance Initiative (ECI) and the LRN Corporation reveals the power of first-line supervisors to maintain, enhance and constantly reteach the pathway that makes up the decency code: accountability, civility, compassion, empathy, honesty, humility and principle.

Learning Objectives

Attendees will:

  • Learn pathways that can lead to a decency-driven culture.
  • Recognize the behaviors, attitudes, and decisions that lead to incivility and cultural damage.
  • Understand why so many great organizations must learn how to become good organizations to survive.
  • Appreciate the power of humility, respect, candor, and the small decencies that make organizational cultures great.
  • Hear the lessons from great achievement and great failure.

Course Duration: 1 hour
CPEs Available: 1
Knowledge Level: Basic
Field of Study: Behavioral Ethics
Prerequisites: None
Advance Preparation: None
Delivery Method: Group Internet Based


James E. LukaszewskiJames E. Lukaszewski, ABC, Fellow IABC, APR, Fellow PRSA, BEPS Emeritus
Chairman, The Lukaszewski Group

Jim Lukaszewski is one of America’s most visible corporate go-to people for senior executives when there is trouble in the room or on the horizon. As America’s Crisis Guru®, Lukaszewski is known for his ability to help executives look at problems from a variety of sensible, constructive, and principled perspectives. He has spent his career counseling leaders who face challenging situations that involve conflict, controversy, community action, or activist opposition. Lukaszewski is often retained by senior management to intervene and manage the resolution of corporate problems and bad news while providing personal coaching and executive recovery advice for executives in trouble or facing career-defining problems and succession or departure issues. Throughout his career, his skills, knowledge, ability, and professional leadership have been widely recognized in Who’s Who and by many U.S. public relations organizations. He served for 22 years on the Public Relations Society of America’s Board of Ethics and Professional Standards (BEPS) and is now its first Emeritus member. His 13 books and hundreds of articles and monographs have informed the profession for decades.

Steve HarrisonSteve Harrison
Vice Chairman, Lee Hecht Harrison

Steve Harrison is a leading expert on careers and business ethics, an international speaker, and author of The Manager’s Book of Decencies: How Small Gestures Build Great Companies. Harrison served as the worldwide chief compliance and human resources officer of Adecco, the world’s largest HR solutions company. He is also a past member of Adecco’s Group Executive Management Committee and served as CEO of Adecco Career Services. As an internationally recognized authority on career issues, corporate governance, and the human side of ethical business practices, Harrison frequently speaks in front of corporate audiences worldwide.